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    Map key

    Accessible Parking
    Accessible WC
    ATM/Cash Machine
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Help point
    Lift
    Male Toilets
    Photo Booth
    Ramp
    Seats
    Shop
    Single/Double Doors
    Stairs
    Taxi and Drop Off Point
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Vending Machine
    Waiting Room
     
    Top

    Tunbridge Wells

    Ground Floor

    Cycle Racks Telephones Telephones ATM Cash Machine Help Point Vending Machine Taxi Ticket Machine Ticket Machine Photos Seats Ticket Machine Vending Machine Help Point Seats Ticket Office Stairs Step Male Toilet Lift Doors Flower shop Waiting Room News Station and Shake Station Step Coffee Shop Male Toilet Unisex Accessible Toilet Female Toilet Waiting Room Drop Off Car Park Taxi Ticket Office Entrance Ticket Counter Night Entrance High Street Entrance Ticket Counter Entrance Stairs Ticket Gates Stairs on Platform 2 Ramp Ticket Gates Landing Ramp Shelter Ramp Paved Area Bridge Concourse Station Building Concourse Pavement High Street Station Access Road Platform 1 Platform 2 Paved Area
    o3209-0009204_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 38
    The cycle racks are not covered.

    o3209-0009253_thumb.jpg

    How many are there: 2

    o3209-0009207_thumb.jpg

    How many are there: 2

    o3209-0000010_thumb.jpg

    How many are there: 1

    o3209-0009226_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3209-0009239_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o3209-0009262_thumb.jpg

    Taxi

    o3209-0009216_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3209-0009215_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3209-0009247_thumb.jpg

    Photos

    o3209-0009227_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o3209-0009251_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3209-0009225_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o3209-0009237_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3209-0000093_thumb.jpg

    How many individual seats (Benches count as 1): 7

    o3209-0000034_thumb.jpg

    Ticket Office Stairs
    The stairs are not outdoors.
    No of steps: 2

    o3209-0000022_thumb.jpg

    Step
    The stairs are not outdoors.
    No of steps: 1

    o3209-0000018_thumb.jpg

    There are male toilet facilities available.

    o3209-0009241_thumb.jpg

    Lift

    o3209-0000017_thumb.jpg

    There is a single door.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o3209-0000011_thumb.jpg

    Flower shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3209-0009238_thumb.jpg

    Unable to assess at time of audit.

    o3209-0009229_thumb.jpg

    News Station and Shake Station
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are steps into the building.
    [Main/Most Accessible Entrance] If Yes, how many steps: 1
    There are double doors.

    o3209-0000038_thumb.jpg

    Step
    The stairs are not outdoors.
    No of steps: 2

    o3209-0000042_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are steps into the building.
    [Main/Most Accessible Entrance] If Yes, how many steps: 2
    The steps have handrails.
    There is a single door.

    o3209-0000099_thumb.jpg

    There are male toilet facilities available.

    o3209-0009223_thumb.jpg

    Unable to assess at time of audit.

    o3209-0000102_thumb.jpg

    There are female toilet facilities available.

    o3209-0000040_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3209-0009197_thumb.jpg

    Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is not enough room to accommodate safe side and rear loading.

    o3209-0009189_thumb.jpg

    Car Park
    No of Accessible spaces: 3
    There is no vehicle height restriction barrier at the entrance to the car park.

    o3209-0009201_thumb.jpg

    Taxi

    o3209-0000007_thumb.jpg

    Ticket Office Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3209-0000014_thumb.jpg

    Ticket Counter
    How many windows: 3

    o3209-0009209_thumb.jpg

    Night Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3209-0009259_thumb.jpg

    High Street Entrance
    This is an entrance and exit.
    There is a Pelican crossing.

    o3209-0009244_thumb.jpg

    Ticket Counter
    How many windows: 1

    o3209-0000070_thumb.jpg

    Entrance Stairs
    The stairs are not outdoors.
    Number of Steps: 11,8
    There is a visual contrast between the step edge and the tread.

    o3209-0009248_thumb.jpg

    Ticket Gates
    The ticket gates are not staffed.

    Unable to assess at time of audit.

    o3209-0000037_thumb.jpg

    Ramp
    Distance in metres: 7
    The ramp has a shallow gradient.

    o3209-0009220_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3209-0009231_thumb.jpg

    Landing

    o3209-0000032_thumb.jpg

    Ramp
    Distance in metres: 10
    The ramp has a shallow gradient.

    o3209-0000043_thumb.jpg

    Shelter
    There are seats in the shelter.

    Ramp
    Distance in metres: 12
    The ramp has a shallow gradient.

    o3209-0009203_thumb.jpg

    Paved Area

    o3209-0000045_thumb.jpg

    Bridge

    o3209-0009252_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are departure information screens.

    o3209-0009240_thumb.jpg

    Station Building

    o3209-0000013_thumb.jpg

    Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3209-0009256_thumb.jpg

    Pavement

    o3209-0009257_thumb.jpg

    High Street

    o3209-0009196_thumb.jpg

    Station Access Road

    o3209-0000028_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3209-0000090_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3209-0009206_thumb.jpg

    Paved Area