July 2017

    August 2017

    September 2017

    October 2017

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    Map key

    Accessible WC
    ATM/Cash Machine
    Baby Changing Facilities
    Coffee Shop
    Cycle Rack/Storage
    Drop Off Point
    Entrance
    Female Toilets
    Gift Shop
    Help point
    Lift
    Luggage Trolleys
    Male Toilets
    Photo Booth
    Ramp
    Restaurant
    Seats
    Shop
    Single/Double Doors
    Stairs
    Subway
    Taxi Rank
    Telephone
    Ticket Machine
    Travel Information Office
    Vending Machine
    Waiting Room
     
    Top

    York

    Ground Floor

    Seats Luggage Trolley Filmore & Union ATM Cash Machine Doors Bike Pumpkin Cafe Shop Seats Seats Seats Seats Photos Pumpkin Cafe Shop Waiting Room Luggage Trolley Vending Machine Seats Telephones Ticket Machine Luggage Trolley Ticket Machine Luggage Trolley Vending Machine Bike Seats Seats Seats Luggage Trolley Vending Machine Waiting Room Doors Forever Spring Seats Waiting Room Seats Seats Luggage Trolley Seats Doors Seats Luggage Trolley Vending Machine Waiting Room Seats Upper Crust Luggage Trolley Seats Seats Ticket Machine Seats Seats Bike Helppoint Vending Machine Vending Machine Customer Information Point Bike AMT Coffee Seats WHSmith Costa Coffee Seats Vending Machine Doors Doors Seats Seats Ugot Burger King Ticket Machine Unisex Accessible Toilet Male Toilet Female Toilet Male Toilet Taxi Baby Change Drop Off Female Toilets Unisex Accessible Toilet Short Stay Car Park Entrance Lift Long Stay Car Park Entrance Lift on Platform 3 Lift on Platform 5 Lift Main Entrance Costa Coffee National Railway Museum Entrance Lift for Platforms 10 and 11 Ramp leading to toilets from Platform 8 Lift for Platforms 10 and 11 Stairs to Landing Stairs to Landing Stairs to Bridge Stairs to Bridge Customer Services Reception Stairs to Subway Stairs to Bridge Stairs for Platforms 5 to 9 Stairs for Platforms 5 to 9 Stairs on Platform 3 Toilet Area Stairs from National Railway Museum Entrance Stairs for Platforms 10 and 11 Stairs for Platforms 10 and 11 Waiting Room Stairs from Ticket Hall Stairs for Platforms 10 and 11 Hertz Stairs from Ticket Hall Whistlestop WHSmith Road Ramp West Cornwall Pasty Co Waiting Room Footpath Starbucks Platform 4 Pavement York Tap Platform 2 Station Buildings Access to National Railway Museum Travel Centre Station Buildings The Duke of York Bridge Platform 1 Subway Paved Area Platform 6 Subway Area between Platforms Platform 7 Paved Area Station Road Platform 8 Short Stay Car Park Unused platform area Long Stay and Executive Car Park Platform 5 Platform 9 Platform 3 Concourse Platforms 10,11
    o3520-0000134_thumb.jpg

    How many individual seats (Benches count as 1): 64

    o3520-0051579_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3520-0051752_thumb.jpg

    Filmore & Union
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3520-0051617_thumb.jpg

    How many are there: 4

    o3520-0051611_thumb.jpg

    There is a single door.
    There are two identical doors on this side of the ticket office.
    The door is automatic with a manual switch.
    The door opens automatically when entering the ticket office there is a switch to open the door when exiting.
    The door(s) open inwards.
    The doorway is wide enough for all users.
    The manually operated powered doors activation system is positioned within reach of all users.

    o3520-0051684_thumb.jpg

    Cycles are stored in Racks
    There is motorcycle parking space available.
    How many cycle racks: 186
    The cycle racks are covered.

    o3520-0000243_thumb.jpg

    Pumpkin Cafe Shop
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    There are identical entrances from both sides of the Platform.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3520-0051697_thumb.jpg

    How many individual seats (Benches count as 1): 28

    o3520-0051715_thumb.jpg

    How many individual seats (Benches count as 1): 34

    o3520-0051591_thumb.jpg

    How many individual seats (Benches count as 1): 6
    The seats provided are stable.
    The seating has armrests.

    o3520-0051708_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o3520-0051618_thumb.jpg

    Photos

    o3520-0051311_thumb.jpg

    Pumpkin Cafe Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3520-0051717_thumb.jpg

    Under construction at time of audit.

    o3520-0051775_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3520-0000136_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3520-0051756_thumb.jpg

    How many individual seats (Benches count as 1): 23

    o3520-0051589_thumb.jpg

    How many are there: 2

    o3520-0051606_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3520-0051723_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3520-0000115_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3520-0051698_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3520-0051777_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3520-0051592_thumb.jpg

    Cycles are stored in Racks
    The racks are for Travel Centre customers only.
    How many cycle racks: 2
    The cycle racks are covered.

    o3520-0051612_thumb.jpg

    How many individual seats (Benches count as 1): 10
    The seats provided are stable.
    The seating has armrests.

    o3520-0051666_thumb.jpg

    How many individual seats (Benches count as 1): 24

    o3520-0000346_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o3520-0051639_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3520-0051753_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.
    There are two vending machines next to each other.

    o3520-0051778_thumb.jpg

    Under construction at time of audit.

    o3520-0051595_thumb.jpg

    There is a single door.
    The door is automatic with a manual switch.
    The door opens automatically when entering the ticket office there is a switch to open the door when exiting.
    The door(s) open inwards.
    The doorway is wide enough for all users.
    The manually operated powered doors activation system is positioned within reach of all users.

    o3520-0051616_thumb.jpg

    Forever Spring
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3520-0051730_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o3520-0051695_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3520-0000186_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o3520-0051277_thumb.jpg

    How many individual seats (Benches count as 1): 16

    o3520-0051716_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3520-0051718_thumb.jpg

    How many individual seats (Benches count as 1): 21
    The seats provided are stable.
    The seating has armrests.

    o3520-0051594_thumb.jpg

    There is a single door.
    The door is automatic with a manual switch.
    The door opens automatically when entering the ticket office there is a switch to open the door when exiting.
    The door(s) open inwards.
    The doorway is wide enough for all users.
    The manually operated powered doors activation system is positioned within reach of all users.

    o3520-0051217_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o3520-0051714_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3520-0000043_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3520-0051667_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3520-0051669_thumb.jpg

    How many individual seats (Benches count as 1): 16
    The seats provided are stable.
    The seating has armrests.

    o3520-0051610_thumb.jpg

    Upper Crust
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some customers.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3520-0051691_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3520-0051757_thumb.jpg

    How many individual seats (Benches count as 1): 34
    The seats provided are stable.
    The seating has armrests.

    o3520-0000384_thumb.jpg

    How many individual seats (Benches count as 1): 12

    o3520-0051599_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 8
    Prepaid tickets can be collected.

    o3520-0051578_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o3520-0051596_thumb.jpg

    How many individual seats (Benches count as 1): 1
    The seats provided are stable.
    The seating has armrests.

    o3520-0051636_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 80
    The cycle racks are covered.

    o3520-0051577_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    There is contact options for both Information and Emergencies.
    This is a customer assistance help point.

    o3520-0000370_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3520-0051776_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3520-0051609_thumb.jpg

    Customer Information Point
    How many windows: 1
    There are low counters available.
    There is an induction loop available.
    Additional Details:
    The Customer Information Point is manned from 07.00 until 19.00.

    o3520-0051703_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 14
    The cycle racks are covered.

    o3520-0051608_thumb.jpg

    AMT Coffee
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some customers.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3520-0051690_thumb.jpg

    How many individual seats (Benches count as 1): 9

    o3520-0051765_thumb.jpg

    WHSmith

    o3520-0051735_thumb.jpg

    Costa Coffee
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some customers.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3520-0051731_thumb.jpg

    How many individual seats (Benches count as 1): 12

    o3520-0000383_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3520-0000349_thumb.jpg

    There is a single door.
    The door is automatic with a manual switch.
    The door(s) open inwards.
    The doorway is wide enough for all users.

    o3520-0051280_thumb.jpg

    There are double doors.
    The door is automatic with a manual switch.
    The door(s) open outwards.
    The doorway is wide enough for all users.
    The manually operated powered doors activation system is positioned within reach of all users.

    o3520-0051779_thumb.jpg

    How many individual seats (Benches count as 1): 38

    o3520-0051736_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o3520-0051620_thumb.jpg

    Ugot

    o3520-0051607_thumb.jpg

    Burger King
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3520-0051689_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3520-0051743_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.
    There is an assistance alarm provided.

    o3520-0000238_thumb.jpg

    There are male toilet facilities available.

    o3520-0051791_thumb.jpg

    Unable to assess at time of audit.

    o3520-0000030_thumb.jpg

    There are male toilet facilities available.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o3520-0051583_thumb.jpg

    Taxi

    o3520-0000222_thumb.jpg

    The baby change facilities are accessible for a wheelchair user.
    There is a large cubicle available.

    o3520-0051582_thumb.jpg

    Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is not enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    There is a raised crossing point leading to the station entrance.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.

    o3520-0051289_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.

    o3520-0051652_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    Some visitors may find the door pressures too heavy. The location is aware of this and is reviewing the pressures. Should you require assistance please speak to a member of staff.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for left-handed transfers.
    There are grab rails present.
    There is an assistance alarm provided.

    o3520-0051638_thumb.jpg

    Entrance from Short Stay Car Park
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    The approach to the entrance may cause difficulty for some users.
    There is a drainage cover directly outside of the entrance.
    Wheelchair users can use the entrance unaided.

    o3520-0051704_thumb.jpg

    Lift

    o3520-0051686_thumb.jpg

    Long Stay Car Park Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3520-0000048_thumb.jpg

    Lift on Platform 3

    o3520-0051724_thumb.jpg

    Lift on Platform 5

    o3520-0000192_thumb.jpg

    Lift

    o3520-0051584_thumb.jpg

    Main Entrance
    This is an entrance and exit.

    o3520-0000167_thumb.jpg

    Costa Coffee
    The coffee shop is located above WHSmith and is accessed via the bridge.
    The approach to the building may cause difficulty for some users.
    There are steps leading up to the entrance from the ticket hall.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    A parent with a pushchair or pram cannot enter the building unaided.
    There are steps into the building.
    [Main/Most Accessible Entrance] If Yes, how many steps: 3
    The steps have handrails.
    There is a single door.

    o3520-0000282_thumb.jpg

    National Railway Museum Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3520-0000316_thumb.jpg

    Lift for Platforms 10 and 11

    o3520-0000219_thumb.jpg

    Ramp leading to toilets from Platform 8
    Distance in metres: 2
    The ramp has a shallow gradient.

    o3520-0000291_thumb.jpg

    Lift for Platforms 10 and 11

    o3520-0051263_thumb.jpg

    Stairs to Landing
    The stairs are not outdoors.
    No of steps: 5

    o3520-0051267_thumb.jpg

    Stairs to Landing
    The stairs are not outdoors.
    No of steps: 5

    o3520-0051255_thumb.jpg

    Stairs to Bridge
    The stairs are not outdoors.
    Number of Steps: 12,7
    There is a visual contrast between the step edge and the tread.

    o3520-0051259_thumb.jpg

    Stairs to Bridge
    The stairs are not outdoors.
    Number of Steps: 12,7
    There is a visual contrast between the step edge and the tread.

    o3520-0000644_thumb.jpg

    Customer Services Reception
    The reception area is quite small however there is a 1500 mm turning circle in front of the desk.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3520-0000160_thumb.jpg

    Stairs to Subway
    The stairs are not outdoors.
    No of steps: 22

    o3520-0051251_thumb.jpg

    Stairs to Bridge
    The stairs are not outdoors.
    No of steps: 9

    o3520-0000198_thumb.jpg

    Stairs for Platforms 5 to 9
    The stairs are not outdoors.
    No of steps: 21

    o3520-0000208_thumb.jpg

    Stairs for Platforms 5 to 9
    The stairs are not outdoors.
    No of steps: 21

    o3520-0000053_thumb.jpg

    Stairs on Platform 3
    The stairs are not outdoors.
    Number of Steps: 12,3,6
    There is a visual contrast between the step edge and the tread.

    o3520-0011652_thumb.jpg

    Toilet Area

    o3520-0000287_thumb.jpg

    Stairs from National Railway Museum Entrance
    The stairs are outdoors.
    Number of Steps: 8,8,8,8
    There is a visual contrast between the step edge and the tread.

    o3520-0051316_thumb.jpg

    Stairs for Platforms 10 and 11
    The stairs are not outdoors.
    Number of Steps: 12,12
    There is a visual contrast between the step edge and the tread.

    o3520-0051786_thumb.jpg

    Stairs for Platforms 10 and 11
    The stairs are not outdoors.
    Number of Steps: 12,12
    There is a visual contrast between the step edge and the tread.

    o3520-0051223_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3520-0051711_thumb.jpg

    Stairs from Ticket Hall
    The stairs are not outdoors.
    Number of Steps: 8,8
    There is a visual contrast between the step edge and the tread.

    o3520-0051305_thumb.jpg

    Stairs for Platforms 10 and 11
    The stairs are not outdoors.
    Number of Steps: 12,12
    There is a visual contrast between the step edge and the tread.

    o3520-0051788_thumb.jpg

    Hertz
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o3520-0051709_thumb.jpg

    Stairs from Ticket Hall
    The stairs are not outdoors.
    Number of Steps: 8,8
    There is a visual contrast between the step edge and the tread.

    o3520-0051590_thumb.jpg

    Whistlestop
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    The shop has two identical entrances.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o3520-0051707_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    There are two entrances on the front of the building which are identical.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3520-0051629_thumb.jpg

    Road

    o3520-0051687_thumb.jpg

    Ramp
    Distance in metres: 15
    The ramp has a shallow gradient.

    o3520-0051597_thumb.jpg

    West Cornwall Pasty Co
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    There are Identical Entrances on both sides of the building. Both have automatic doors.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o3520-0000251_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3520-0000285_thumb.jpg

    Footpath

    o3520-0051614_thumb.jpg

    Starbucks
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.

    o3520-0051672_thumb.jpg

    Platform Number: 4
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.

    o3520-0051580_thumb.jpg

    Pavement

    o3520-0051628_thumb.jpg

    York Tap
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    A parent with a pushchair or pram cannot enter the building unaided.
    There are steps into the building.
    [Main/Most Accessible Entrance] If Yes, how many steps: 1
    There are double doors.

    o3520-0051676_thumb.jpg

    Platform Number: 2
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards do not show the next departure.
    The display boards do not show the next few departures.

    o3520-0051790_thumb.jpg

    Station Buildings

    o3520-0011648_thumb.jpg

    Access to National Railway Museum

    o3520-0051602_thumb.jpg

    Travel Centre
    There is a maze queue.
    How many windows: 9

    o3520-0051598_thumb.jpg

    Station Buildings

    o3520-0051587_thumb.jpg

    The Duke of York
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.

    o3520-0051773_thumb.jpg

    Bridge

    o3520-0051702_thumb.jpg

    Platform Number: 1
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.

    o3520-0000347_thumb.jpg

    Subway
    The handrail is continuous.

    o3520-0051626_thumb.jpg

    Paved Area

    o3520-0051722_thumb.jpg

    Platform Number: 6
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.

    o3520-0000163_thumb.jpg

    Subway A
    The handrail is continuous.

    o3520-0051758_thumb.jpg

    Area between Platforms

    o3520-0051726_thumb.jpg

    Platform Number: 7
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.

    o3520-0051682_thumb.jpg

    Paved Area

    o3520-0051214_thumb.jpg

    Station Road

    o3520-0051749_thumb.jpg

    Platform Number: 8
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3520-0051632_thumb.jpg

    Short Stay Car Park
    No of Accessible spaces: 6
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.
    Please be aware there is a cobbled surface on the approach to the station.

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    Unused platform area

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    Long Stay and Executive Car Park
    The car park is close to the building.
    No of Accessible spaces: 6
    There is no vehicle height restriction barrier at the entrance to the car park.
    There is not a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    Please be aware the route Involves using the vehicle access road where there is no pavement.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.

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    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

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    Platform Number: 9
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

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    Concourse
    There is staff assistance available.

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    Platform Number: 10
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform Number: 11
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards do not show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.