Ash Vale (AHV)

Managed by South West Trains

 
Station Approach
Ash, Ash Vale
Aldershot
GU12 5LP
 

Station facilities

  • Station seating facilities

    Note

    Small catering facility available
    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Note

    0600 - 1030  Mon - Fri

    Women-only waiting room No

  • Trolleys

  • Refreshments

    Note

    Buffet

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Ash Vale station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
    Note

    Kiosk
 
 

Ash Vale

Stations made easy

Route planning around the station including maps and platforms

Show [AHV] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Partial
Car park
No
Taxi rank
No
Rail replacement

To Aldershot; Lysons Avenue bus shelter. To Ascot; Frimley Road bus shelter.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:25-12:00
Saturday 08:00-13:00
Sunday Closed
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

By entrance to booking hall

Smartcards validators
Yes
Penalty fares

Penalty Fares apply to journeys from Ash Vale station when travelling with:

  • South West Trains

Accessibility and mobility access

Customer help points
Yes

Customer Help points are located on every platform


Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
Monday-Friday 06:25-12:00
Saturday 08:00-13:00
Accessible ticket machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
No
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
No part of station

Access to the platforms is via four flights of steps (approx 40 to each platform)

Passengers for stations towards Ascot and Alton are advised to use Aldershot station. Passengers for stations towards London Waterloo are advised to use Woking station.

Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes

Please contact our Customer Service Centre on 0845 6000 650

Left luggage
No
Lost property
Yes

Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:25-12:00
Saturday 08:00-13:00
Sunday Closed

Station map

Station plan

Large station plan for Ash Vale

View larger version
Stations made easy
Show [AHV] route

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