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Station Facilities: Ashford International (Eurostar) (ASI)

Current Station Information ^ Top

Service Details
Opening Hours Monday, Tuesday, Wednesday, Thursday 05:30-21:45 Friday 05:30-22:15 Saturday 06:30-21:45 Sunday 07:20-22:15 Monday-Friday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ASI to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday, Tuesday, Wednesday, Thursday 05:30-21:45 Friday 05:30-22:15 Saturday 06:30-21:45 Sunday 07:20-22:15 Monday-Friday 05:30-21:45
Staffing - Note Customer Services cover every aspect of the passengers journey through the Terminal to the Train.
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 08:00-21:00 Saturday 08:00-20:00 Sunday 09:00-17:00
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales To be confirmed by station operator
Oyster PrePay No
Penalty Fares Penalty Fares do not apply when travelling from Ashford International (Eurostar) station.

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Lost Property To be confirmed by station operator
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge Yes
Seating Area Yes
Waiting Rooms None
Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Refreshment Facilities - Note
  • Food / drink oultets on the main concourse and departures lounge
Toilets Yes
Baby Changing - Opening Hours
Showers No
Pay Phone Yes -
WiFi - Opening Hors
Public WiFi - Note Find WiFi Hotspots around Ashford International (Eurostar) station
Web Kiosk - Opening Hors
Post Box No
Tourist Information Office Yes
ATM Machine Yes
Bureau de Change Yes
Shops - Opening Hours

Accessibility ^ Top

Service Details
Helpline To be confirmed by station operator
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • Ramps and lifts available
Impaired Mobility Set Down Yes
Disabled Parking To be confirmed by station operator
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

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