Stations & Destinations

Station Facilities: Balloch (BHC)

Balloch Road
Alexandria
West Dunbartonshire

G83 8SS

Last changed: 01:37 on 11 Jan 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Saturday 05:55-19:39 Sunday 08:10-22:45
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep BHC to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Saturday 05:55-23:55 Sunday 08:10-22:45
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	Yes

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Saturday 05:55-23:55 Sunday 08:10-22:45

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	Yes
From Ticket Machine	Yes

Telesales

Oyster PrePay

Travelcard Area

Balloch Central is part of the Strathclyde Passenger Transport Executive.

Penalty Fares

Penalty Fares do not apply when travelling from Balloch station.

General Services Information ^ Top

Service	Details
Customer Service	Yes
Customer Service - Primary Phone Number	0845 6015929
Customer Service - Note	To arrrange mobilty assistance for your journey, please telephone 0800 912 2 901 or use Typetalk (for the hard of hearing) on 18001 0800 912 2 901.
Left Luggage	No
Lost Property	No
Lost Property - Note	Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	Available
Waiting Rooms - Note	Ticket Hall (when station staffed) + waiting shelter
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	Yes
Baby Changing	No
Showers	Yes
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Balloch station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Yes
Customer Help Points	Yes
Staff Help	No
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Induction Loop	Yes
Ramp for Train Access	No
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	Ramp up from street to single platform and ticket office.
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

To be confirmed by station operator

Cycle Storage CCTV

Car Park: Station Car Park

Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	6

Taxi Rank

Yes

Taxi Rank - Note

www.traintaxi.co.uk

Bus Services

Metro Services

Car Hire

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline