Stations & Destinations

Station Facilities: Birkenhead Central (BKC)

Argyle Street South
Birkenhead

CH41 9DB

Last changed: 23:17 on 25 Dec 2008

Service	Details
Opening Hours	Monday-Saturday 05:34-00:08 Sunday 07:34-00:08
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep BKC to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Service	Details
Staffed Information Point	Yes

Service	Details
Ticket Office	Monday-Saturday 05:34-00:08 Sunday 07:34-00:08
Self Service Ticket Machines	No
Collection of Pre-purchased Tickets	No
Telesales	No
Oyster PrePay	No
Travelcard Area	Birkenhead Central is part of the MerseyTravel Passenger Transport Executive.
Travelcard - Note	None
Penalty Fares	Penalty Fares apply to journeys from Birkenhead Central station when travelling with: Merseyrail

Service	Details
Customer Service	Monday-Friday 09:00-17:00
Customer Service - Primary Phone Number	0151 702 2071
Customer Service - Fax Number	0151 702 3074
Customer Service - Address	9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Customer Service - Email Address	comment@merseyrail.org
Left Luggage	No
Lost Property	Monday-Friday 08:00-13:15, 15:00-18:00
Lost Property - Primary Phone Number	0151 702 2951
Lost Property - Note	Located at Liverpool James Street Station (Water Street entrance) 0151 702 2951 or e-mail lostproperty@merseyrail.org
British Transport Police - Phone Number	0800 40 50 40

Service	Details
First Class Lounge	No
Seating Area	No
Waiting Rooms	None
Waiting Rooms - Note	no
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Showers	Yes
Pay Phone	Yes -
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Birkenhead Central station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Service	Details
Helpline	Monday-Friday 09:00-17:00
Helpline - Primary Phone Number	0151 702 2071
Helpline - Alternate Phone Number	0151 702 2704
Helpline - Fax Number	0151 702 2413
Helpline - Minicom/Textphone (For customers with hearing impairments)	0151 702 2071
Helpline - Address	The Customer Relations Office 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Helpline - Note	Disabled Persons Protection Policy available from the Customer Relations.
Customer Help Points	Yes
Staff Help	Monday-Friday 05:34-00:08 Saturday 05:34-00:08 Sunday 07:34-00:08
Accessible Ticket Machines	No
Accessible Ticket Office Counter	Yes
Accessible Ticket Office Counter - Note	counter can be adjusted in height.
Induction Loop	Yes
Ramp for Train Access	To be confirmed by station operator
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Taxis - Note	telephone number for taxi's are displayed at all our stations
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	Ticket office and platforms are step free. Lifts access to each platform but only 800mm wide access
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Service	Details
Minimum Connection Time (mins)	5
Cycle Storage Availability	Yes
Cycle Storage	2
Cycle Storage Sheltered	No
Cycle Storage CCTV	No
Cycle Storage Location	on Liverpool bound platform
Location for Rail Replacement Services	Argyle Street, Birkenhead
Taxi Rank	No
Bus Services	No
Metro Services	No
Car Hire	No
Cycle Hire	No
Local Transport Link	Plan your journey to and from the station with Traveline