Station Facilities: Coleshill Parkway (CEH)
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Sunday 24 hours Monday-Friday 06:00-23:45 Saturday 06:00-23:45 Sunday 11:00-18:00 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep CEH to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 06:00-23:45 Saturday 06:00-23:45 Sunday 11:00-18:00 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Help Point/Phone | Recorded information Emergency services |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:00-23:45 Saturday 06:00-23:45 Sunday 11:00-18:00 | ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 | ||||||||
| Telesales - Primary Phone Number | 08705 125 240 | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares |
Penalty Fares do not apply when travelling from Coleshill Parkway station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00 |
| Customer Service - Primary Phone Number | 0121 634 2040 |
| Customer Service - Address | London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB |
| Customer Service - Email Address | comments@londonmidland.com |
| Customer Service - Note | We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. |
| Left Luggage | No |
| Lost Property | No |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| Station Facilities Note |
Lifts are available to/from both platforms |
| First Class Lounge | No |
| Seating Area | Yes |
| Seating Area - Note |
On each platform. |
| Waiting Rooms | None |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | No |
| Baby Changing | Yes |
| Showers | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Primary Phone Number | 0800 0924260 |
| Helpline - Fax Number | 0121 654 1234 |
| Helpline - Minicom/Textphone (For customers with hearing impairments) | 0845 707 8051 |
| Helpline - Address | London Midland Customer Relations Team PO Box 4323 Birmingham B2 4JB |
| Helpline - Email Address | comments@londonmidland.com |
| Helpline - Note |
Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website. |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 06:00-23:45 Saturday 06:00-23:45 Sunday 11:00-18:00 |
| Accessible Ticket Machines | To be confirmed by station operator |
| Accessible Ticket Machines - Note |
In Booking Hall |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| Accessible Public Telephones - Note |
A payphone will be available in the near future |
| Nearest Stations With More Facilities |
This station has step free access to all platforms |
| National Key Toilets | Yes |
| National Key Toilets - Note |
The National Key disabled toilet is the only toilet at the station, there are no public toilets. |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note |
At both station entrances |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | 13 |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||||||
| Cycle Storage | 20 | ||||||||||||||||
| Cycle Storage Sheltered | Yes | ||||||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||||||
| Cycle Storage Location | Platform | ||||||||||||||||
| Car Park: Station Car Park |
| ||||||||||||||||
| Location for Rail Replacement Services |
Public service bus stops in turning circle at front of station | ||||||||||||||||
| Taxi Rank | No | ||||||||||||||||
| Bus Services | Yes | ||||||||||||||||
| Bus Services - Note |
Regular bus routes 717, 757, 767 & 777 link Coleshill Parkway station with Coleshill town centre and Birmingham International Airport. Regular 'West Midlands' bus route 90 links Coleshill Parkway station with Chelmsley Wood and Water Orton. | ||||||||||||||||
| Metro Services | No | ||||||||||||||||
| Airport | Yes | ||||||||||||||||
| Airport - Note |
Regular airport shuttle bus routes 717, 757, 767 & 777 link Coleshill Parkway station with Birmingham International Airport. Services are operated by: Arriva, Johnson and Stagecoach. | ||||||||||||||||
| Car Hire | No | ||||||||||||||||
| Cycle Hire | No | ||||||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
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