Chelmsford (CHM)
Managed by National Express East Anglia
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (Two) Women-Only Waiting Room No -
Trolleys
-
Refreshments
Note Coffee shop
Café
Cold drinks vending machine
Food vending machine
-
ATM Machine
ATM Machine Yes Notes Located on concourse
Bureau de Change No -
Toilets
Note Platform 1 - Ladies, Gents, Babychange
Platform 2 - Ladies, Gents
Concourse - Ladies, Unisex accessible
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes Note News agent
Flower stall
Hairdresser
Dry cleaner
Chelmsford
Transport links
- Connection time
- 3 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- dedicated arches under viaduct
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park operator phone
- 0845 050 7080 (for car park queries only) (primary)
- Car park operator address
- www.ncp.co.uk
- customer.service@ncp.co.uk
- Car park spaces
- 114
- Charges
- £5.10 off peak , £25.10 weekly , £96.86 monthly , £1004.50 annually
- Notes
-
Reduced daily parking after 1600 (Monday to Friday) £2.00
Saturday all day £3.00
Sunday all day £3.00
- Car park
- Premium Bay
- Car park opening
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park operator phone
- 0845 050 7080 (primary)
- Car park spaces
- 11
- Charges
- £1400.00 annually
Ticket buying and collection
- Ticket office opening
- Monday-Friday 05:50-23:00
- Saturday 05:50-22:00
- Sunday 07:00-23:00
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
- Yes
Ticket machines are located at the station entrance and in the ticket hall.
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Chelmsford station when travelling with:
- National Express East Anglia
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Accessible ticket machines
-
Yes
3 Accessible Ticket Machines Available.
- Accessible ticket office counter
- Yes
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
- No
- National key toilets
- Yes
RADAR key accessible toilet on concourse
- Step free access coverage
- Whole station
Lifts to both platforms
- Impaired mobility set down
- No
- Disabled parking
- Yes 3 spaces
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Friday 08:00-20:00
- Saturday 09:00-18:00
- Sunday 09:00-18:00
- Left luggage
- No
- Lost property
- Yes
- Monday-Friday 08:00-22:00
- Saturday 09:00-18:00
- Sunday 09:00-18:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 00:01-23:59
- Saturday 00:01-23:59
- Sunday 00:01-23:59
