Cheltenham Spa (CNM)

Managed by First Great Western 

 
Queens Road
Cheltenham
Gloucestershire
GL51 8NP
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Cheltenham Spa

Stations made easy

Route planning around the station including maps and platforms

Show [CNM] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
APCOA Parking (UK) Limited
Phone number
0845 165 2030
Address
-
-
Web address
http://www.apcoa.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
150

Parking is free for valid blue badge holders.

 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 

Accessible ticket machine in the car park.

Free of charge
No
Daily rate
£4.60
Weekly rate
£23.00
Monthly rate
£72.50
3 Monthly rate
£200.00
Annual rate
£ 585.50
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
Platform 1 and car park
Cycle storage spaces
134

Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Accessible taxis

Accessible taxis are available

Impaired mobility set down / pick up points available
Yes

Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.

Cycle hire

 

Operated by OY Bike - please visit www.oybike.com for membership details.

Cycles can be located adjacent to the taxi rank.

 

 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 20:15
Saturday 05:45 - 19:15
Sunday 08:15 - 20:15
Location

In ticket hall and on Bristol bound platform

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for First Great Western 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:00 - 01:35
Saturday 05:00 - 23:35
Sunday 06:00 - 00:00
 
Customer help points
Yes
Lost Property
Yes
Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
Monday - Sunday 07:00 - 22:00
03457 000 125
Customer Services
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Front of the station

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Toilets
Yes
Baby changing facilities
No
National key toilets
No
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Access ramps steeper than 1:12 gradient but staff assistance available.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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