City Thameslink (CTK)

Managed by Thameslink 

 
City Thameslink station
Ludgate Hill
London
EC4M 7JH
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

City Thameslink

Stations made easy

Route planning around the station including maps and platforms

Show [CTK] route

 

Station Message: Alert!

The lifts are currently our of order at this station. 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
28
Storage CCTV
Yes
Car Park
No
Onward travel information
Information to plan your onward journey is available in a printable format ="http://www.nationalrail.co.uk/posters/CTK.pdf"
Taxi
YES
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:15 - 19:45
Saturday - Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued
No
Smartcards validators
Yes
Smartcards cannot be purchased from this station. Please apply online at: www.thameslinkrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Thameslink 
London fare zone
Zone 1

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:00 - 23:00
Saturday Closed
Sunday Closed
 
Customer help points
Yes
Lost Property
Yes
Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
Monday - Friday 08:15 - 17:30
thameslinkrailway.com/lostproperty
Ticket gates
Yes
CCTV
Yes

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Public Wi-Fi
Yes
Find WiFi Hotspots around this station
Shops
Yes
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
Access to this toilet requires a Radar key.
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place.
Assisted travel
Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place.
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Monday - Friday 06:00 - 23:00
Saturday 09:00 - 21:00
Sunday Closed
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Ramp access to entrance. Lifts and escalators to all platforms. Lifts at Ludgate entrance only.
Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
Show [CTK] route

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