Station Facilities: Deansgate (DGT)
Current Station Information
There are currently no Metrolink tram services between Manchester and Eccles, or between Manchester and Altrincham while the lines are being upgraded. This will continue throughout August 2009. This also means there are no services between Manchester Piccadilly and Manchester Victoria. Replacement bus services are running during the normal Metrolink operating times. Buses run every 10 minutes Monday to Saturday 7am - 7pm, and every 20 minutes from 7pm & Sundays.
Managed by Northern Rail
Whitworth Street West Manchester
M31 1AA
Last changed: 10:44 on 14 Aug 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Saturday 06:20-23:40 Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours |
| TrainTracker Phone Number | 0871 200 4915 |
| TrainTrackerText | Text dep DGT to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Saturday 06:10-23:40 Sunday 06:45-00:00 Monday-Friday 06:00-00:00 Saturday 06:00-00:00 |
| Staffing - Note |
Only Booking Office staff at this station |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Saturday 06:10-23:50 Sunday 08:10-23:30 Monday-Friday 06:20-23:40 Saturday 06:20-23:40 |
| Ticket Office - Note | Unable to offer full range of products as only Sportis ticket Machine available. No aptis machine. |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | No |
| Penalty Fares | Penalty Fares do not apply when travelling from Deansgate station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed |
| Customer Service - Primary Phone Number | 0845 00 00 125 |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Alternate Minicom/Textphone (For customers with hearing impairments) | 0845 604 5608 |
| Customer Service - Address | Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU |
| Customer Service - Web Address | www.northernrail.org |
| Customer Service - Email Address | customer.relations@northernrail.org |
| Customer Service - Note |
|
| Left Luggage | No |
| Lost Property | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Lost Property - Primary Phone Number | 0845 00 00 125 |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Lost Property - Note |
Please contact Customer Relations |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | None |
| Waiting Rooms - Note | no, platforms have full canopies |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | No |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Deansgate station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Helpline - Primary Phone Number | 0808 156 1606 |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Alternate Minicom/Textphone (For customers with hearing impairments) | 08456 045 608 |
| Helpline - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Helpline - Web Address | www.northernrail.org |
| Helpline - Email Address | assistance@northernrail.org |
| Helpline - Note |
We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Customer Help Points | No |
| Staff Help | Monday-Friday 06:00-00:00 Saturday 06:00-00:00 Sunday 06:45-00:00 |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
Ticket office staff make every effort to provide the assistance that disabled passengers require. |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note |
spare key in the booking office |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note |
No designated area is provided. Street set down only available. |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 3 |
| Cycle Storage Sheltered | To be confirmed by station operator |
| Cycle Storage CCTV | No |
| Taxi Rank | No |
| Bus Services | Yes |
| Bus Services - Note | Free Metro shuttle bus link from station front serving Manchester City centre including Victoria Station On both sides of Whitworth Street, Deansgate and Chester Road for buses to Piccadilly Gardens, Altrincham or Sale. Contact Busline 0871 200 2233 |
| Metro Services | Yes |
| Metro Services - Note | Metrolink G-Mex tram stop linked by footbridge from Manchester platform. 0161 228 7811 |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
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LIVE DEPARTURES & ARRIVALS
