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Station Facilities: Didcot Parkway (DID)
Managed by First Great Western
Station Road Didcot Oxfordshire
OX11 7NR
Last changed: 16:19 on 28 May 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep DID to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Saturday 05:00-00:00 Sunday 07:00-23:00 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:00-19:40 Saturday 06:30-19:40 Sunday 08:00-19:40 | ||||||||
| Self Service Ticket Machines | No | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Monday-Sunday 07:00-22:00 | ||||||||
| Telesales - Primary Phone Number | 08457 000125 | ||||||||
| Telesales - Fax Number | 0845 600 8363 | ||||||||
| Telesales - Primary Textphone Number | 0800 294 9209 | ||||||||
| Telesales - Web Address | http://www.firstgreatwestern.co.uk | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares | Some First Great Western serivces from this station are subject to penalty fares. View the FGW Eastern Area Penalty Fare Map. Penalty fares do NOT apply to VIRGIN services. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Sunday 07:00-22:00 |
| Customer Service - Primary Phone Number | 08457 000 125 |
| Customer Service - Fax Number | 0845 600 8363 |
| Customer Service - Primary Textphone Number | 0800 294 9209 |
| Customer Service - Address | First Great Western Freepost SWB40576 Plymouth PL4 6ZZ |
| Customer Service - Web Address | http://www.firstgreatwestern.co.uk/ContactUs |
| Customer Service - Email Address | fgwfeedback@firstgroup.com |
| Left Luggage | No |
| Lost Property | Monday-Sunday 07:00-22:00 |
| Lost Property - Primary Phone Number | 08457 000 125 |
| Lost Property - Primary Textphone Number | 0800 294 9209 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Seating Area - Note | fully accessible waiting area available on pltfoms. |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note | 3 waiting rooms one on each platform. |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Trolleys - Note | Please note a £1 deposit is required. |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note | Situated on platforms 2/3 |
| Toilets | Yes |
| Baby Changing | Yes |
| Baby Changing - Note | available at accessible toilets. |
| Pay Phone | Yes - |
| Public WiFi | Yes |
| Public WiFi - Note | Find WiFi Hotspots around Didcot Parkway station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| ATM Machine - Note | Located in the Spar shopping hall. |
| Bureau de Change | No |
| Shops | Yes |
| Shops - Note | Coffee shop, paper and food outlets are available. |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Note | You can book your assistance, reserve a seat and Pay for your ticket from our assist line. Assist booking line Tel 0800 197 1329 Textphone 0800 294 9209 Monday-Friday 07:00-22:00 Saturday-Sunday 07:00-21:00 |
| Customer Help Points | No |
| Staff Help | Yes |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note | Accessible ticket machines are located at the station entrance by the ticket office. |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. All platforms have fixed portable ramp. Some of our trains also have a ramp on board. All First Great Western train services can carry manual or powered wheelchairs. Please see First Great Western's <a href="/passenger_services/disabled_passengers/fgw_scooter.pdf">Guide to Mobility Scooters</a> for full details. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note | Accessible taxis are available. Please request staff assistance. |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note | Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site: |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note | via lifts to all platforms except plt 1 via ramp, ticket office and car park are step free.NB Lifts only available during staffed hours.The Foxhall car park is inaccessible access via steps and foot bridge only, East car park is step free and accessible. |
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note | Set- Down / Pick up Points are available at the station entrance |
| Disabled Parking | Yes |
| Disabled Parking - Note | Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all fgw stations. |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note | Accessible ticket machine is available at the car park |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||
| Cycle Storage Availability | Yes | ||||||
| Cycle Storage | 166 | ||||||
| Cycle Storage Sheltered | Partial | ||||||
| Cycle Storage CCTV | No | ||||||
| Cycle Storage Location | front of station | ||||||
| Car Park: |
| ||||||
| Taxi Rank | Yes | ||||||
| Taxi Rank - Note | Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff. | ||||||
| Bus Services | No | ||||||
| Bus Services - Note | For bus timetables visit: http://www.traveline.org.uk/index.htm Tele 0870 608 2 608. PlusBus zone covers all of the town and its suburbs, for zone map visit: http://www.plusbus.info/ | ||||||
| Metro Services | No | ||||||
| Car Hire | No | ||||||
| Cycle Hire | No | ||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
