Eastbourne (EBN)

Managed by Southern

 
Terminus Road
Eastbourne
BN21 3QJ
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes

    Waiting Lounge on concourse and retail units.  Also seating available on the platforms.

    Opening hours Monday-Sunday 06:00-22:00
    Note

    Customer waiting lounge available on the main concourse.

    All platforms have canopies and seating is available on the platforms.

    Women-only waiting room No
  • Trolleys

    Note

    Coin-operated trolley

    Cannot be removed from the station

  • Refreshments

    Note

    Food outlet (Seating available)

  • ATM machine

    ATM machine Yes
    Notes

    Located on concourse

    Bureau de change No
  • Toilets

    Note

    Male /Female Toilets , Also Accessible toilet can be located on concourse next to barber shop .

    Baby changing facility available from aug 2011 .

  • Pay phone

    Pay phone Cards and coins
  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Eastbourne station

    Web kiosk No
  • Post box

    Note Outside the station
  • Tourist information office

    Tourist information office No
  • Shops

    Shops Yes
    Note

    Flower stall

    Hairdresser

    Wide range of shops

    Passport Photo Booth

 
 

Eastbourne

Stations made easy

Route planning around the station including maps and platforms

Show [EBN] route

 

Transport links

Connection time
4 minutes (minimum)
Cycle storage
Yes

Cycle restrictions onboard Southern trains from this station:
0542 to London Bridge - cycles cannot be carried beyond Lewes
0624 to London Bridge - cycles cannot be carried beyond Lewes
0637 to Brighton - cycles cannot be carried beyond Lewes
0647 to Brighton - cycles cannot be carried beyond Lewes
0657 to Victoria - cycles cannot be carried beyond Lewes
0714 to London Bridge - cycles cannot be carried beyond Lewes
0732 to Victoria - cycles cannot be carried beyond Lewes
0747 to Brighton - cycles cannot be carried at all on this train
0757 to Victoria - cycles cannot be carried beyond Lewes
0804 to Brighton – cycles cannot be carried at all on this train
0818 to Victoria - cycles cannot be carried beyond Lewes
0845 to Brighton – cycles cannot be carried at all on this train
0904 to Brighton – cycles cannot be carried at all on this train
Visit www.southernrailway.com/cyclepolicy


Sheltered cycle storage
Partial
Cycle storage location
Stands at the front of the station and sheltered stands near the car park
Car park
Yes

Station Car Park - 331 spaces

Monday-Sunday 24 hours

Charges apply: Monday to Sunday

£3.40 Daily - Sunday & Bank Holidays

Tickets for this car park are available at the station ticket office. The car parking season ticket prices listed are for rail and season ticket holders only.


Charges: £4.90 (£3.40 after 10am Mon-Fri) daily, £90.00 (valid for season ticket holders only - please ask at the Ticket Office) monthly, £240.00 (Valid for season ticket holders only - please ask at the Ticket Office) three-monthly, £645.00 (valid for season ticket holders only - please ask at the Ticket Office) annually

Taxi rank
Yes
Rail replacement

Taxi Rank in Ashford Road (adjacent to Platform 3).

Rail replacement maps
View location map for rail replacement services
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday 06:30-21:15
Sunday 06:40-21:15
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Ticket machines are located on the Concourse

Penalty fares

Penalty Fares apply to journeys from Eastbourne station when travelling with:

  • Southern Railway

Accessibility and mobility access

Customer help points
Yes

Staffed information point at the station


Staff help
Monday-Friday 06:30-13:05
Saturday 07:00-13:35
Sunday Closed
Accessible ticket machines
Yes

 

Accessible ticket office counter
No

Passengers unable to use high level windows may request assistance from staff or contact Southern Assisted Travel in advance of travel on 0800 138 1018

Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - Please seek assistance from staff
Accessible taxis
Yes

Accessible taxis to stations with steps only can be arranged through Southern Assisted Travel - 0800 138 1018. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible public telephones
No
Accessible toilets
Yes

Radar Key toilets

Step free access coverage
Whole station

Level access to platforms and Ticket Office.

Impaired mobility set down
Yes

Please be aware there are currently high kerbs from the drop off point to the station entrance.

Disabled parking
Yes - 10 spaces Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
No

4 machines

Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes

Please contact Customer Services on 08451 272920 or Station Supervisor at the information desk

Cycle restrictions on Southern trains from this station
0542 to London Bridge - cycles cannot be carried beyond Lewes
0624 to London Bridge - cycles cannot be carried beyond Lewes
0657 to Victoria - cycles cannot be carried beyond Lewes
0714 to London Bridge - cycles cannot be carried beyond Lewes
0732 to Victoria - cycles cannot be carried beyond Lewes
0747 to Brighton - cycles cannot be carried at all on this train
0757 to Victoria - cycles cannot be carried beyond Lewes
0804 to Brighton - cycles cannot be carried at all on this train
0818 to Victoria - cycles cannot be carried at all on this train
0845 to Brighton - cycles cannot be carried at all on this train
1709 to Ashford - cycles cannot be carried at all on this train
1740 to Ore - cycles cannot be carried at all on this train
1809 to Ashford - cycles cannot be carried at all on this train

Please visit www.southernrailway.com/cyclepolicy for more information

Left luggage
No

Please Call Customer Services On 08451 272920

Lost property
No

Call Customer Services 08451 272920To Reclaim Lost Property .

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:00-21:15
Saturday 05:03-01:41
Sunday 06:40-21:15

Station map

Station plan

Large station plan for Eastbourne

View larger version
Stations made easy
Show [EBN] route

Find another station