Fort William (FTW)
Managed by ScotRail
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
Coffee kiosk
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office Yes -
Shops
Shops Yes Note News agent
Passport Photo Booth
Fort William
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 07:00-20:00
Saturday 07:00-17:45
Sunday 09:30-20:30
- Self-service machines
No- Collect from counter
Yes- Collect from machine
No
- Penalty fares
-
Penalty Fares do not apply when travelling from Fort William station.
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 07:00-20:00
Saturday 07:00-17:45
Sunday 16:30-20:00
- Accessible ticket machines
No
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
Level access to ticket office and all platforms.
- Impaired mobility set down
No
- Disabled parking
Yes
- 2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
No
- Left luggage
-
Yes
Left Luggage Lockers available during station opening hours.
- Lost property
-
No
Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 07:00-20:00
Saturday 07:00-17:45
Sunday (Summer) 09:30-20:30- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [FTW] route