Hatfield (HAT)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around Hatfield station Web Kiosk Yes Note Bus/Train journey planner located outside the Booking Hall. -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
Hatfield
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Partial
- Cycle storage location
- front right hand side
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park operator phone
- 0845 680 0023 (primary)
- Car park operator address
- www.firstcapitalconnect.co.uk
- Car park spaces
- 742
- Charges
- £5.30 daily , £25.00 weekly , £85.00 monthly , £250.00 three-monthly , £800.00 annually
Ticket buying and collection
- Ticket office opening
- Monday-Saturday 06:20-20:00
- Sunday 08:20-19:30
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes There are 2 ticket machines which accept cash & credit/debit cards and are approximately 7 feet in height and are blue in colour with a silver front and has the word TICKETS on the front. One of these is located next to the booking office counter in the booking hall. The other is located by the entrance in the car park so that tickets are available 24 hours a day, 7 days a week. In addition there is a credit/debit card only machine approximately 4 feet in height, blue in colour and has a logo FASTTICKETS above it which is opposite the booking office windows.
- Station Entrance
- Oyster PrePay
- No
- Penalty fares
- Penalty Fares apply to journeys from Hatfield station when travelling with:
- First Capital Connect
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Friday 06:00-20:20
- Saturday 06:00-20:20
- Sunday 08:00-19:50
- Accessible ticket machines
- No
- Accessible ticket office counter
- No
- Discretion is shown and assistance is provided where appropriate
- Induction loop
- Yes
- Ramp for train access
- No
- Accessible taxis
- No
- Accessible public telephones
- No
- no
- National key toilets
- No
- Step free access coverage
- Partial station
- Step free access to Booking Office and London Bound platform only
- Impaired mobility set down
- No
- Disabled parking
- No
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Saturday 06:00-20:20
- Sunday 08:00-19:50
