Hatfield (Herts) (HAT)

Managed by First Capital Connect

 
79 Great North Road
Hatfield
Hertfordshire
AL9 5AB
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Hatfield station
    Web kiosk Yes
    Note Bus/Train journey planner located outside the Booking Hall.

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Hatfield (Herts)

Stations made easy

Route planning around the station including maps and platforms

Show [HAT] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Partial
Cycle storage location
front right hand side
Car park
Yes

Station Car Park - 742 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

National Car Parks Ltd (Operator)

0845 680 0023 (primary)
www.firstcapitalconnect.co.uk

Charges: £6.20 daily, £29.00 weekly, £105.00 monthly, £290.00 three-monthly, £925.00 annually

Taxi rank
Yes
Rail replacement

Southbound and Northbound buses stop directly outside the station exit.

Bus services
Yes

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday 06:20-20:00
Sunday 08:20-19:30
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes There are 2 ticket machines which accept cash & credit/debit cards and are approximately 7 feet in height and are blue in colour with a silver front and has the word TICKETS on the front. One of these is located next to the booking office counter in the booking hall. The other is located by the entrance in the car park so that tickets are available 24 hours a day, 7 days a week. In addition there is a credit/debit card only machine approximately 4 feet in height, blue in colour and has a logo FASTTICKETS above it which is opposite the booking office windows.
Station Entrance
Penalty fares
Penalty Fares apply to journeys from Hatfield station when travelling with:
  • First Capital Connect

Accessibility and mobility access

Customer help points
No no
Staff help
Monday-Friday 06:00-20:20
Saturday 06:00-20:20
Sunday 08:00-19:50
Accessible ticket machines
No
Accessible ticket office counter
No Discretion is shown and assistance is provided where appropriate
Induction loop
Yes
Ramp for train access
No
Accessible taxis
No
Accessible public telephones
No no
Accessible toilets
No
Step free access coverage
Partial station Step free access to Booking Office and London Bound platform only
Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Left luggage
No
Lost property
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Saturday 06:00-20:20
Sunday 08:00-19:50

Station map

Station plan

Large station plan for Hatfield (Herts)

View larger version
Stations made easy
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