Holyhead (HHD)

Managed by Arriva Trains Wales

 
Holyhead Railway Station
Station Approach
London Road
Holyhead
Anglesey
LL65 2BT
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Monday-Sunday 24 hours

    Located at various areas throughout the station.
    Opening hours Monday-Sunday 24 hours
    Note

    In the Stena Embarkation Hall

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    Opening hours Monday-Sunday 24 hours
    Notes

    Located on concourse
    Opening hours Monday-Sunday 24 hours
    Notes

    Located on the concourse

  • Toilets

    Note

    In the Stena Embarkation Hall and open 24 hours.

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Holyhead station
    Web kiosk No

  • Post box

  • Tourist information office

    Opening hours Monday-Sunday 09:00-17:00
    Note

     

  • Shops

    Shops Yes
    Note

    Passport Photo Booth
 
 

Holyhead

Stations made easy

Route planning around the station including maps and platforms

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Transport links

Connection time
20 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
No
Cycle storage location
on Platform 2 by the gate
Car park
Yes

Black Bridge - 0 spaces

Monday-Sunday 24 hours

Long stay rates as at 19/08/09

Day £7

3 Days £18

Week £30

Short stay for pick up and drop off is free but limited to 20 minutes



Stena Line (Operator)

0845 6061 660 (primary)
Taxi rank
Yes

From the front of the station

Monday-Sunday 24 hours
Rail replacement

Wait at bus stops outside the station

Bus services
Yes

The nearest bus stops are located outside the station.

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday 06:10-19:10
Sunday 10:30-17:00
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

The ticket machine accepts all major credit and debit cards only.


The ticket machine is inside the main platform entrance door to the left, opposite the footbridge to the town centre.

Penalty fares

Penalty Fares do not apply when travelling from Holyhead station.

Accessibility and mobility access

Customer help points
Yes

Ticket office for advice only


Staff help
Monday-Friday 24 hours
Saturday 00:00-21:43
Sunday 07:00-00:00
Accessible ticket machines
No
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - All trains carry a ramp for wheelchair access
Accessible taxis
Yes
Accessible public telephones
Yes
Accessible toilets
Yes

In the Stena embarkation hall

Step free access coverage
Whole station
Impaired mobility set down
Yes
Disabled parking
Yes
Accessible car park equipment
No
Wheelchairs
Monday-Friday 24 hours Saturday 00:00-21:30 Sunday 07:00-00:00
Ticket gates
No

General services information

Customer service
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00
Left luggage
No
Lost property
Yes

Contact nearest staffed station or Customer Relations

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 00:00-21:43
Sunday 07:00-00:00
CCTV
Within station

Station map

Station plan

Large station plan for Holyhead

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Stations made easy
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