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Station Facilities: Haverfordwest (HVF)

Managed by Arriva Trains Wales 

Haverfordwest Railway Station
Cartlett Road
Haverfordwest
Pembrokeshire

SA61 1TY

Last changed: 11:20 on 27 Oct 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep HVF to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 07:00-13:30 Sunday Closed
CCTV No

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 07:00-13:30 Sunday Closed
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineNo
Telesales No
Oyster PrePay No
Penalty Fares

Penalty Fares do not apply when travelling from Haverfordwest station.

General Services Information ^ Top

Service Details
Customer Service Monday-Saturday 08:00-20:00 Sunday 11:00-20:00
Customer Service - Primary Phone Number 0845 6061 660
Customer Service - Fax Number 0870 191 0764
Customer Service - Address St Mary's House, 47 Penarth Road Cardiff CF10 5DJ
Customer Service - Web Address www.arrivatrainswales.co.uk
Customer Service - Email Address customer.relations@arrivatrainswales.co.uk
Left Luggage No
Lost Property Yes
Lost Property - Primary Phone Number 0845 6061 660
Lost Property - Web Address www.arrivatrainswales.co.uk
Lost Property - Email Address customer.relations@arrivatrainswales.co.uk
Lost Property - Note

Contact nearest staffed station or Customer Relations

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area - Opening Hours Monday-Sunday 24 hours
Seating Area - Note

Sheltered platform seats

Waiting Room - Opening Hours Monday-Saturday 07:00-17:25 Sunday Closed
Women-Only Waiting Room No
Trolleys - Opening Hours Monday-Saturday 07:00-17:25 Sunday Closed
Refreshment Facilities - Opening Hours Monday-Friday 06:00-16:00 Sunday Closed
Refreshment Facilities - Note
  • CafĂ©
Toilets Yes
Toilets - Note

Available during staffing hours only

Baby Changing No
Showers No
Pay Phone Yes - Coins only
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Haverfordwest station

Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops - Opening Hours Monday-Saturday 07:00-17:25
Shops - Note
  • News agent

Accessibility ^ Top

Service Details
Helpline Monday-Sunday 08:00-20:00
Helpline - Primary Phone Number 08453 003 005
Helpline - Minicom/Textphone (For customers with hearing impairments) 0845 300 6105
Helpline - Note

Disabled Persons Protection Policy available by post.

Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel
  • All trains carry a ramp for wheelchair access

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • Platform 2 accessible via barrow crossing
Impaired Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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