Station Facilities: Ilkley (ILK)

Managed by Northern Rail

Ilkley Train Station
Station Plaza
Ilkley
West Yorkshire

LS29 8HF

Last changed: 16:19 on 28 May 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ILK to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 06:05-18:30 Sunday 09:15-16:30
Staffing - Note this station is staffed on a part time basis
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:05-18:30 Sunday 09:15-16:30
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Area
  • Metrocard
Travelcard Zone
  • 4
Travelcard - Note used in WYPTE area
Penalty Fares no penalty fares at this station

General Services Information ^ Top

Service Details
Customer Service No
Customer Service - Note contact Customer Relations
Left Luggage No
Lost Property No
Lost Property - Note All lost property is handed into the ticket office
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms
Waiting Rooms - Note There is a waiting area in the booking office area with a few chairs. However there are no official waiting rooms
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Refreshment Facilities - Note café in the station complex
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Ilkley station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Machines - Note no ticket machine available
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note staff will come out of the office to assist
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel. All Northern trains carry a ramp for wheelchair access.
Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note RADAR key accessible
Step Free Access Coverage Whole station
Step Free Access Coverage - Note There is easy access to both platforms as it is all level access. Assistance needs to be pre booked via the customer relations office. If customers travelling after these hours there will be a ramp on the train so they will be able to get on to the train.
Imparied Mobility Set Down No
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

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