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Station Facilities: Lichfield City (LIC)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 05:55-00:00 Saturday 05:55-00:00 Sunday 09:30-00:05
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep LIC to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 05:55-00:00 Saturday 05:55-00:00 Sunday 09:30-00:05
CCTV Yes
CCTV - Coverage Cycle storage

Information Systems ^ Top

Service Details
Help Point/Phone Recorded information Emergency services
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:55-00:00 Saturday 05:55-00:00 Sunday 09:30-00:05
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description

A Ticket Vending Machine is located in the booking hall.

Machine Location In the booking hall
Telesales Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00
Telesales - Primary Phone Number 08705 125 240
Oyster PrePay No
Penalty Fares

Penalty Fares apply to journeys from Lichfield City station when travelling with:

  • London Midland

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00
Customer Service - Primary Phone Number 0121 634 2040
Customer Service - Address London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB
Customer Service - Email Address comments@londonmidland.com
Customer Service - Note

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

Left Luggage No
Left Luggage - Note

None

Lost Property No
Lost Property - Note

None

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Seating Area - Note

There are 8 seats in the Waiting Room, 12 seats on the Platforms and 10 seats in the Booking Hall.

Waiting Rooms Available
Waiting Rooms - Note

There are 8 seats in the Waiting Room.

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Toilets - Note

Toilets are temporarily closed.

Baby Changing Yes
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Lichfield City station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Primary Phone Number 0800 0924260
Helpline - Fax Number 0121 654 1234
Helpline - Minicom/Textphone (For customers with hearing impairments) 0845 707 8051
Helpline - Address London Midland Customer Relations Team PO Box 4323 Birmingham B2 4JB
Helpline - Email Address comments@londonmidland.com
Helpline - Note

Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website.

Customer Help Points Yes
Staff Help Monday-Friday 05:55-00:00 Saturday 05:55-00:00 Sunday 09:30-00:05
Accessible Ticket Machines Yes
Accessible Ticket Office Counter Yes
Accessible Ticket Office Counter - Note

staff will come out

Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
Accessible Public Telephones - Note

none

Nearest Stations With More Facilities

This station has step free access to all platforms


National Key Toilets No
National Key Toilets - Note

Toilets are temporarily closed.

Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • Level access through Booking Hall into subway. Lift or 29 steps up to platforms 1 and 2. Accessible parking bays are in station forecourt.

Impaired Mobility Set Down Yes
Impaired Mobility Set Down - Note

Accessible parking bays in station forecourt

Disabled Parking Yes
Number of Disabled Parking Spaces 3
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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