Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Coffee shopPublic House/BarFood outlet (Seating available) -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Wide range of shops
Passport Photo Booth
Liverpool Lime Street
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
Stands- Sheltered cycle storage
- Yes
- Cycle storage spaces
- 40
-
There are 2 areas at Liverpool Lime Street station were you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
- CCTV Coverage
- Yes
- Onward travel information
-
'Arriva' and ‘Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpools main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
- Taxi
-
There are 2 taxi ranks at Liverpool Lime Street station. They are located at Skelhorne Street and Lord Nelson Street.
- Accessible taxis
-
Accessible taxis at Liverpool Lime Street station can be provided by Liverpool City Black Cabs which are located at Lord Nelson Street. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
- Impaired mobility set down / pick up points available
- Yes
-
Assistance is available to and from platforms
- Airport
-
Liverpool John Lennon Airport: 'Arriva' operate a daily, frequent airport shuttle service 500 from bus stops on Skelhorne Street (near Lime Street station) direct to the airport terminal. For times: www.arrivabus.co.uk
- Port
-
This can be reached by using the Merseyrail from Liverpool Lime Street station.
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Sunday 07:15 - 23:05
Monday - Friday 05:00 - 23:35
Saturday 05:00 - 23:35
The travel centre which provides travel information is also located on the concourse and is open between 0800am - 1900pm Mon-Sun.
- Location
-
On the station concourse
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accessible Ticket Machines are situated next to Cafe Nero and the Booking Office
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:00 - 23:35
Saturday 05:00 - 23:35
Sunday 07:15 - 23:05
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
No- Left luggage
Yes- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Please see a member of staff or go to the Network Rail Station Reception on Platform 1; further to that you can contact Network Rail on 08457 11 41 41.
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail Replacement services depart from the front of the station on Lime St
Facilities
- ATM Machine
Yes- Located on concourse
- First class Lounge
Yes- First class Lounge location
-
Situated between platforms 7 and 8.
- First class Lounge opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 08:00 - 18:00
Sunday 10:00 - 18:00
- Pay phones
Yes- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Situated on main concourse
- Public Wi-Fi
Yes-
Find WiFi Hotspots around Liverpool Lime Street station
- Refreshment facilities
Yes- Coffee shop
Public House/Bar
Food outlet (Seating available) - Shops
Yes- Type of shops available
- Wide range of shops
Passport Photo Booth - Toilets
Yes- Baby changing facilities
Yes- Baby changing facilities location
- Female toilets,
- National key toilets
- No
- Trolleys
Yes- Waiting Rooms
Yes- Waiting rooms opening hours
-
Monday - Sunday 06:00 - 21:00
Accessibility and Mobility access
- Staff help available
Yes- Liverpool Lime Street Customer Care are available Monday - Saturday 07:00 - 21:30 and Sunday 08:00 - 22:00. THERE IS NO CHARGE FOR THIS SERVICE. Network Rail do prefer passengers to book their assistance 48 hours prior to travelling when possible. All assistance needs are available to and from platforms and onto train services. To book assistance prior to travelling telephone the relevant train operator: Northern – 0845 600 8008 Virgin – 0845 744 3366 Transpennine Express – 0845 600 1674 Central Trains – 0870 609 6060
- Ramp for train access
Yes- Step free access coverage
- No
- Wheelchairs available
Yes- Wheelchairs available open hours
-
Monday - Sunday 03:30 - 23:30
- Nearest station with more facilities CRS Code