MetroCentre (MCE)

Managed by Northern Rail

 
Metrocentre Railway Station
Gateshead Metro Centre
Gateshead
Tyne and Wear
NE11 9GA
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area No
    Waiting Rooms None
    Note

    There are no waiting rooms provided at the station. Shelters are provided on both platforms.

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone No

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around MetroCentre station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

MetroCentre

Stations made easy

Route planning around the station including maps and platforms

Show [MCE] route

 

Transport links

Connection time
5 minutes (minimum)
Car park
Yes
Taxi rank
No
Rail replacement

Replacement transport will pick up/drop off at the bus stop on the station front.

Bus services
Yes

None close by. Busline 0871 200 2233

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Self-service machines
No
Penalty fares

Penalty Fares do not apply when travelling from MetroCentre station.

Accessibility and mobility access

Customer help points
No

none


Staff help
No
Accessible ticket machines
No
Accessible ticket office counter
No
Induction loop
No
Ramp for train access
Yes - All trains carry a ramp for wheelchair access
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Whole station

Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the platforms is via ramps. Access to both platforms is via a ramped footbridge to the shopping centre however the gradient of the ramp is steep

Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed

 

Left luggage
No
Lost property
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00

Please contact Customer Relations

British Transport Police
0800 40 50 40

Staffing

Staffing level
unstaffed

Station map

Station plan

Large station plan for MetroCentre

View larger version
Stations made easy
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