Penge West (PNW)

Managed by London Overground 

 
Penge West station
Anerley Park
Penge
Greater London
SE20 8NU
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Penge West

Stations made easy

Route planning around the station including maps and platforms

Show [PNW] route

 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Platform 1
Storage spaces
8

Council facility

Storage CCTV
Yes
Car Park
Station Car Park
Phone number
08451 272920
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
0
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

Free car Park

Free of charge
No
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Information on taxis from this station is available at www.traintaxi.co.uk

Accessible taxis


Impaired mobility set down / pick up points available
Yes

In Car Park

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:00 - 11:00
Saturday - Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note


Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for London Overground Southern 
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
 
Information services - opening times

Customer service staff are available from start until end of service, 7 days a week

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Customer Services

 

Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.

Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Use bus stop C in Anerley Road for buses towards East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop H in Anerley Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge

 

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes

Find WiFi Hotspots around Penge West station

Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 05:07 - 00:59
Saturday 06:39 - 00:59
Sunday 06:38 - 00:17
Ramp for train access
No
Step free access coverage
No
Step free access note

Step free access to Ticket Office and platform 1 (to London Bridge) only. Footbridge with steps to platform 2 (to Croydon). Nearest step-free staffed station is East Croydon

 
Wheelchairs available
No

Station Map

 
Station plan

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