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Station Facilities: Port Sunlight (PSL)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Saturday 05:39-00:17 Sunday 07:39-00:17 Monday-Friday 05:39-00:17 Saturday 05:39-00:17
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep PSL to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Saturday 05:39-00:17 Sunday 07:39-00:17 Monday-Friday 05:39-00:17 Saturday 05:39-00:17
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 05:39-00:17 Sunday 07:39-00:17 Monday-Friday 05:39-00:17 Saturday 05:39-00:17
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard - Note
  • None
Penalty Fares Penalty Fares apply to journeys from Port Sunlight station when travelling with:
  • Merseyrail

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 09:00-17:00
Customer Service - Primary Phone Number 0151 702 2071
Customer Service - Fax Number 0151 702 3074
Customer Service - Address 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Customer Service - Email Address comment@merseyrail.org
Left Luggage No
Lost Property Monday-Friday 08:00-13:15, 15:00-18:00
Lost Property - Primary Phone Number 0151 702 2951
Lost Property - Note

Located at Liverpool James Street Station (Water Street entrance)

0151 702 2951 or e-mail lostproperty@merseyrail.org

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms None
Waiting Rooms - Note

no

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing No
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Port Sunlight station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Friday 09:00-17:00
Helpline - Primary Phone Number 0151 702 2071
Helpline - Alternate Phone Number 0151 702 2704
Helpline - Fax Number 0151 702 2413
Helpline - Minicom/Textphone (For customers with hearing impairments) 0151 702 2071
Helpline - Address The Customer Relations Office 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Helpline - Note

Disabled Persons Protection Policy available from the Customer Relations.

Customer Help Points Yes
Staff Help Monday-Friday 05:39-00:17 Saturday 05:39-00:17 Sunday 07:39-00:17
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

disabled passenger will be offered assistance by station staff.

Induction Loop Yes
Ramp for Train Access No
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note

telephone numbers for taxi's are displayed at all our stations

Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note

Staff can also electronically open the toilets from the booking office

Step Free Access Coverage No part of station
Impaired Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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