Tunbridge Wells (TBW)

Managed by Southeastern

 
Mount Pleasant Road
TUNBRIDGE WELLS
Kent
TN1 1BT
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Note on both platforms
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Tunbridge Wells station
    Web kiosk No

  • Post box

    Note Outside the station

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Tunbridge Wells

Stations made easy

Route planning around the station including maps and platforms

Show [TBW] route

 

Transport links

Connection time
4 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
car park, Platform 1& outside station
Car park
Yes

Station Car Park - 75 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Off Grove Hill Road, not including Torrington Road multi-storey or Premier Parking. Weekend prices may differ, check payment machines or on-station publicity for prices.

Meteor Parking Ltd (Operator)

0845 603 6197 (primary)
queries@southeasternparking.c...

Charges: £5.50 peak, £5.00 off peak, £5.50 daily, £25.00 weekly, £87.50 monthly, £262.50 three-monthly, £525.00 six-monthly, £950.00 annually

Taxi rank
Yes

both sides of station

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:55-21:40
Saturday 06:30-20:40
Sunday 06:40-21:55
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

On way in to access trains

Penalty fares

Penalty Fares apply to journeys from Tunbridge Wells station when travelling with:

  • Southeastern

Accessibility and mobility access

Customer help points
Yes Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
Monday-Friday 05:00-01:00
Saturday 05:00-01:00
Sunday 05:00-01:00
Accessible ticket machines
Yes

booking hall

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes - Please seek assistance from staff
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Whole station

Platform 1 accessible. Platform 2 via lift from street level.

.
Impaired mobility set down
Yes
Disabled parking
Yes - 3 spaces Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Left luggage
No
Lost property
Yes

Phone customer services 0845 000 2222 to reclaim lost property

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Saturday 05:00-00:48
Sunday 05:00-01:00
Monday-Friday 05:00-01:00
Saturday 05:00-01:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
CCTV
Within station
Car park

Station map

Station plan

Large station plan for Tunbridge Wells

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Stations made easy
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