Tunbridge Wells (TBW)
Managed by Southeastern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note on both platforms Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around Tunbridge Wells station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
Tunbridge Wells
Transport links
- Connection time
- 4 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- car park, Platform 1& outside station
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- Meteor Parking Ltd
- Car park operator phone
- 0845 603 6197 (primary)
- Car park operator address
- queries@southeasternparking.c...
- Car park spaces
- 75
- Charges
- £4.50 peak , £4.00 off peak , £4.50 daily , £21.50 weekly , £80.00 monthly , £233.00 three-monthly , £460.50 six-monthly , £833.50 annually
- Notes
- Off Grove Hill Road, not including Torrington Road multi-storey or Premier Parking. Weekend prices may differ, check payment machines or on-station publicity for prices.
Ticket buying and collection
- Ticket office opening
- Monday-Friday 05:55-21:40
- Saturday 06:30-20:40
- Sunday 06:40-21:55
- Self-service machines
- Yes
- Oyster PrePay
- No
- Penalty fares
- Penalty Fares apply to journeys from Tunbridge Wells station when travelling with:
- Southeastern
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
- Yes booking hall
- Accessible ticket office counter
- Yes
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
- No
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- Whole station
- Platform 1 accessible . Platform 2 via sidegate- staff assistance required.
- Impaired mobility set down
- Yes
- Disabled parking
- Yes
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Saturday 05:00-00:48
- Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
