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Totnes (TOT)

Totnes station, Station Road, Totnes, Devon, TQ9 5JR

Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:25 - 16:10
  • Opening Hours Saturday: 07:25 - 15:45
  • Opening Hours Sunday: 09:25 - 17:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

Yes

Low-level accessible counter is available.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:30 - 21:00
  • Information Services Opening Times Saturday: 05:30 - 20:15
  • Information Services Opening Times Sunday: 08:15 - 21:15

Staff Help Available

  • Staff Help Available Monday to Friday: 05:30 - 21:15
  • Staff Help Available Saturday: 05:30 - 21:15
  • Staff Help Available Sunday: 08:15 - 20:15

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to both platforms via a liftbridge

Ticket barriers and gates

No

Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

Yes

Low-level accessible counter is available.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

Waiting rooms
  • Waiting rooms Monday to Friday: 07:25 - 16:10
  • Waiting rooms Saturday: 07:25 - 15:45
  • Waiting rooms Sunday: 10:50 - 18:25

Both Platforms

Seating area

Yes

Accessible public telephones

Yes

The publci phones at this station are not accessible

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the entrance to both platforms

Accessible spaces

8 spaces

Parking is free for valid blue badge holders.

Accessible car park equipment

Yes

Accessible ticket machine is available at the entrance to platform 1. Step free access from the car parks to both platforms

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:30 - 21:15
  • Staff help available Saturday: 05:30 - 21:15
  • Staff help available Sunday: 08:15 - 20:15

Meeting point: Ticket office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Both platforms.

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 07:25 - 16:10
  • Waiting Rooms Saturday: 07:25 - 15:45
  • Waiting Rooms Sunday: 10:50 - 18:25

Both Platforms

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

145 spaces

Accessible spaces

8 spaces

Parking is free for valid blue badge holders.

Accessible car park equipment

Yes

Accessible ticket machine is available at the entrance to platform 1. Step free access from the car parks to both platforms

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the entrance to both platforms

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £7.00
  • Rate on Saturday £5.00
  • Rate on Sunday £5.00
  • Rate per week £35.00
  • Rate per month £105.00
  • Rate per 3 months £284.00
  • Rate per year £825.00

Refreshment Facilities

Yes

Coffee shop/café on Platform 2. This café is not accessible.

Shops

Yes

Coffee shop/café on Platform 2. This café is not accessible.

Pay Phones

Yes

Accessible Public Telephones

Yes

The publci phones at this station are not accessible

Public Wi-Fi

No

Bicycle Storage

Spaces

36 spaces

Cycles can be carried on our trains free of charge please note restriction apply.

Type of Storage

Stands & Compounds

Location

Platform 1

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

No

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