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Station Facilities: Wellingborough (WEL)

Managed by East Midlands Trains 

Midland Road
Wellingborough
Northants

NN8 1NA

Last changed: 14:34 on 28 Jul 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 05:00-00:35 Saturday 05:45-23:35 Sunday 07:30-00:20
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep WEL to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 05:00-00:35 Saturday 05:45-23:35 Sunday 07:30-00:20
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:10-22:15 Saturday 06:10-22:15 Sunday 07:45-22:15
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine Location Booking hall
Telesales Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Telesales - Primary Phone Number 08457 125 678
Telesales - Minicom/Textphone (For customers with hearing impairments) 08457 078 051
Telesales - Web Address www.eastmidlandstrains.co.uk
Oyster PrePay No
Travelcard - Note
  • yes
Penalty Fares Penalty Fares do not apply when travelling from Wellingborough station.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Customer Service - Primary Phone Number 08457 125 678
Customer Service - Minicom/Textphone (For customers with hearing impairments) 08457 078 051
Customer Service - Email Address getintouch@eastmidlandstrains.co.uk
Left Luggage No
Lost Property No
Lost Property - Note East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Seating Area - Note Off booking hall
Waiting Rooms Available
Waiting Rooms - Note Yes
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities - Opening Hours Monday-Friday 06:30-17:00
Toilets Yes
Baby Changing Yes
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Wellingborough station
Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help Monday-Friday 05:00-00:35 Saturday 05:45-23:35 Sunday 07:30-00:20
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note

radar key available from ticket office

Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • level to platform 1 northbound. Staff assistance via foot crossing to platform 2 southbound
Impaired Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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