Station Facilities: Wakefield Westgate (WKF)
Managed by National Express East Coast
Westgate Wakefield
WF1 1XP
Last changed: 10:03 on 11 Jun 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 05:00-23:59 Saturday 05:00-23:59 Sunday 08:30-23:59 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep WKF to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 05:00-23:59 Saturday 05:00-23:59 Sunday 08:30-23:59 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:00-20:30 Saturday 06:00-20:30 Sunday 08:30-20:00 | ||||||||
| Ticket Office - Note |
Advance tickets & reservations only allowed during the following hours : Monday - Saturday 08:00 - 18:00; Sunday 09:30 - 16:30 | ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Monday-Sunday 08:00-20:00 | ||||||||
| Telesales - Primary Phone Number | 08457 225 225 | ||||||||
| Telesales - Address | Baron House Neville Street Newcastle-Upon-Tyne NE1 5DN | ||||||||
| Oyster PrePay | No | ||||||||
| Travelcard - Note |
|
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| Penalty Fares | Penalty Fares do not apply when travelling from Wakefield Westgate station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:30-17:00 |
| Customer Service - Primary Phone Number | 08457 225 333 |
| Customer Service - Fax Number | 01904 524 532 |
| Customer Service - Address | Customer Relations National Express East Coast Freepost RRZG-ZZZX-LKXK Newcastle upon Tyne NE1 5DN |
| Customer Service - Email Address | c.relations@nationalexpress.com |
| Customer Service - Note |
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| Left Luggage | No |
| Lost Property | Monday-Friday 09:00-16:00 |
| Lost Property - Primary Phone Number | 01302 362175 |
| Lost Property - Note |
located at Newark North Gate station. Lost property handed in/found at NXEC stations is kept for 7 days at the station before going to Newark |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | Yes |
| First Class Lounge - Note |
First Advance tickets may not be used to gain entry into the First Class Lounge. A £10 supplement ticket can be purchased which allows holders of NXEC First Advance ticket holder’s access to the First Class Lounge. . |
| Seating Area | Yes |
| Waiting Rooms | None |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 05:00-23:59 Saturday 05:00-23:59 Sunday 08:30-23:59 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
Two machines are DDA compliant |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
A small number are accessible, therefore advance notification (via station) ensures they are available when required |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 7 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 20 | ||||||||||
| Cycle Storage Sheltered | No | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Cycle Storage Location | Front of station | ||||||||||
| Car Park: Back Lane |
| ||||||||||
| Location for Rail Replacement Services |
Rail Replacement Coach Services leave from the front of the station. | ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Note |
Wakefield Westgate is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615. | ||||||||||
| Bus Services | Yes | ||||||||||
| Bus Services - Note |
‘Arriva’ and ‘First’ both operate a network of frequent local bus routes around Wakefield and west Yorkshire . For route maps and timetables: www.arrivabus.co.uk and www.firstgroup.com/ukbus
Buy a Wakefield PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The FreeCityBus service links Wakefield Westgate rail station with Wakefield Kirkgate station, the main Bus Station and various attractions in the town centre.
For information about all buses in west Yorkshire visit: | ||||||||||
| Metro Services | No | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
