Stations & Destinations

Station Facilities: Ystrad Mynach (YSM)

Ystrad Mynach Railway Station,
Nelson Road,
Ystrad Mynach.,

CF82 7BP

Last changed: 11:32 on 11 Aug 2008

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep YSM to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Friday 06:15-12:15 Saturday 07:15-13:15 Sunday Closed
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Friday 06:15-12:15 Saturday 07:15-13:15 Sunday Closed

Self Service Ticket Machines

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes
Machine Location	Pre-purchased tickets can be collected at the ticket office window

Telesales

Oyster PrePay

Penalty Fares

Penalty Fares do not apply when travelling from Ystrad Mynach station.

General Services Information ^ Top

Service	Details
Customer Service	Monday-Saturday 08:00-20:00 Sunday 11:00-20:00
Customer Service - Primary Phone Number	0845 6061 660
Customer Service - Fax Number	029 2064 5349
Customer Service - Address	St Mary's House, 47 Penarth Road Cardiff CF10 5DJ
Customer Service - Web Address	www.arrivatrainswales.co.uk
Customer Service - Email Address	customer.relations@arrivatrainswales.co.uk
Left Luggage	No
Lost Property	Yes
Lost Property - Primary Phone Number	0845 6061 660
Lost Property - Web Address	www.arrivatrainswales.co.uk
Lost Property - Email Address	customer.relations@arrivatrainswales.co.uk
Lost Property - Note	Contact nearest staffed station or Customer Relations
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	No
Waiting Rooms	None
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Pay Phone	Yes -
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Ystrad Mynach station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Monday-Sunday 08:00-20:00
Helpline - Primary Phone Number	08453 003 005
Helpline - Primary Textphone Number	08457 585 469
Helpline - Note	Disabled Persons Protection Policy available by post.
Customer Help Points	No
Staff Help	Monday-Friday 06:15-12:15 Saturday 07:15-13:15 Sunday Closed
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Induction Loop	No
Ramp for Train Access	To be confirmed by station operator
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	Cardiff bound platform accessed via stepped footbridge or by long detour to alternative entrance.
Imparied Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Car Park: Ystrad Mynach

Primary Phone Number	0845 6061 660
Spaces	34

Taxi Rank

Bus Services

Metro Services

Car Hire

Cycle Hire

Local Transport Link

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