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Last updated:Today at 11:42
Train companies affected:National Rail

Blackhorse Road (BHO)

Blackhorse Road station, Blackhorse Road, Walthamstow, Greater London, E17 6NH

Live trains

Radio buttons live-trains-finder-type

Lift status

Updated: 28 March 2024, 16:02

Ticket Office

Opening Hours

No

Location

Ticket Hall

London Fare Zone

Zone 3

Ticket Machines

Yes

Collect tickets bought online
  • No
Accessible ticket machines

No

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

Yes

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from information point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

Staff help available opening times.

Customer Help Points

No

Please seek assistance from on train staff

Customer Services Notes

TFL Customer Services : 0343 222 1234

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:30 - 16:00
  • Lost Property Saturday: No
  • Lost Property Sunday: No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Step-free access is available to both London Overground platforms via lifts from the footbridge. There is no step-free access to/from the London Underground Victoria line platforms. The nearest step-free station is Tottenham Hale, which can be accessed by London Buses Routes 123 230 or N73 to/from Blackhorse Road.

Ticket barriers and gates

Yes

Accessible ticket machines

No

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

 Platforms 1 & 2 London Overground.

Seating area

No

There are no seats in the ticket hall. Seats are available on the platform.

Getting to and from the station

Accessible taxis here

Yes

Contact taxi operator directly

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes

Staff help available opening times.

Customer Help Points and Meeting Point

No

Please seek assistance from on train staff

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

None

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

 Platforms 1 & 2 London Overground.

Seating Area

No

There are no seats in the ticket hall. Seats are available on the platform.

Refreshment Facilities

Yes

Food shop in ticket hall

Shops

Yes

Food shop in ticket hall

Bicycle Storage

Spaces

60 spaces

 Bike storage is a Council facility outside of the station - Bikes can be attached to metal arches.

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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