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Last updated:Today at 08:03
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 01:28
Train companies affected:National Rail

Bookham (BKA)

Bookham station, Church Road, Bookham, Surrey, KT23 3JG

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:40 - 12:00
  • Opening Hours Saturday: 09:00 - 12:00
  • Opening Hours Sunday: No
Location

The ticket office is located on Platform 2.

A Ticket Vending Machine is located outside the main station building.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Bookham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from information point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:40 - 12:00
  • Information Services Opening Times Saturday: 09:00 - 12:00
  • Information Services Opening Times Sunday: No

Staff Help Available

No

Customer Help Points

Yes

Customer Help points are located on every platform

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Bookham.

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Step-free category B2 station. Some step-free access to all platforms - please check details. Steps to Platform 1 (for trains towards London). No reasonable step-free route, however, there is a step-free route via uneven path through the woods only. Level access to Platform 2 (for trains towards Guildford).

Please be aware that this station has no tactile paving on the platform edge.

Ticket barriers and gates

No

Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

N/A

Waiting rooms

No

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

2 spaces

Accessible car park equipment

No

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Customer Help points are located on every platform

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Nearest accessible station

Toilets

No

Accessible Toilets

No

N/A

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Spaces

61 spaces

Accessible spaces

2 spaces

Accessible car park equipment

No

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £1.80
  • Rate per day £3.60
  • Rate on Saturday £1.80
  • Rate on Sunday £1.80
  • Rate per week £14.30
  • Rate per month £51.10
  • Rate per 3 months £153.30
  • Rate per year £511.00

Notes

RingGo Code 77468.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £1.80.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £5.40.

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

Yes

Find WiFi Hotspots around Bookham station

Bicycle Storage

Spaces

64 spaces

Type of Storage

Racks

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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