Station Facilities: Bootle Oriel Road (BOT)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep BOT to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 05:48-00:05 Sunday 08:03-00:05
CCTV Yes
CCTV - Coverage Within station Cycle storage

Information Systems ^ Top

Service Details
Passenger Information Services Arrival screens
Help Point/Phone Recorded information Staffed response
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 05:48-00:05 Sunday 08:03-00:05
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard - Note
  • None
Penalty Fares

Penalty Fares apply to journeys from Bootle Oriel Road station when travelling with:

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 09:00-17:00
Customer Service - Primary Phone Number 0151 702 2071
Customer Service - Fax Number 0151 702 3074
Customer Service - Address 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Customer Service - Email Address comment@merseyrail.org
Left Luggage No
Lost Property Monday-Friday 08:00-13:15, 15:00-18:00
Lost Property - Primary Phone Number 0151 702 2951
Lost Property - Note

Located at Liverpool James Street Station (Water Street entrance)

0151 702 2951 or e-mail lostproperty@merseyrail.org

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note

 

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Toilets - Note

Token operated

Baby Changing Yes
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Bootle Oriel Road station

Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Friday 09:00-17:00
Helpline - Primary Phone Number 0151 702 2071
Helpline - Alternate Phone Number 0151 702 2704
Helpline - Fax Number 0151 702 2413
Helpline - Primary Textphone Number 0151 702 2071
Helpline - Address The Customer Relations Office 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Helpline - Note

Disabled Persons Protection Policy available from the Customer Relations.

Customer Help Points Yes
Staff Help Monday-Friday 05:46-00:05 Saturday 05:46-00:05 Sunday 08:03-00:05
Accessible Ticket Machines No
Accessible Ticket Office Counter Yes
Accessible Ticket Office Counter - Note

 

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note

telephone number for taxi's are displayed at all our stations

Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note

Toilet is token operated.

Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  •  

Imparied Mobility Set Down Yes
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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