Last updated:Today at 08:03
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Gravesend station, Rathmore Road, Gravesend, Kent, DA11 0HP
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The lift for platform 1 at Gravesend station is out of service.
All toilets at Gravesend are out of service.
Updated: 29 March 2024, 09:00
Assistance/Help available from station staff from First to Last trains.
On way in to access trains from both sides of station
Yes
Yes
in the booking hall on Platform 0 entrance.
Yes
Counters can be raised or lowered to suit all customers
Yes
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
No
No
Yes
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Direct step free access to Platform 0 for services towards London via the main entrance on Rathmore Road. Direct step free access to Platform 2 for services away from London via the side entrance on Clive Road. Direct step free access to Platform 1 from Platform 0. All platforms and interchange via lifts or steps from the station overbridge.
Yes
Yes
in the booking hall on Platform 0 entrance.
Yes
Counters can be raised or lowered to suit all customers
Yes
Yes
Yes
platform 0&2- Available during staffing hours
Yes
Only available when staff present
Heated waiting room on platform 0 Only available when staff present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Yes
Accessible taxis are available to book
Yes
5 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
Yes
Platform 0 & 2- Available during staffing hours
Yes
platform 0&2- Available during staffing hours
Yes
Platform 2- Available during staffing hours
Yes
Only available when staff present
Heated waiting room on platform 0 Only available when staff present
Yes
APCOA Parking
94 spaces
5 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
Yes
Parking charges apply
From 1st June - new off peak evening rate (after 18:00) - £1.50
Yes
Coffee shop platform 0 and Selecta vending machines on platform 0 & 2
Yes
newspapers
No
Yes
Public telephones are not wheelchair accessible
Yes
on platform 0
280 spaces
There is a secure bicycle hub on platform 0. You may leave your cycle in the rack provided however you do so at your own risk.
Lockers & Racks
both sides of station
Yes
No
There are no cycle hire facilities at this station
Bus stop in Clive Road (what 3 words: emerge.voted.ridge)
side of station in Roathmoor Road
Information to plan your onward journey is available in a printable format here
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