Gatwick Airport (GTW)
Managed by Southern
Station facilities
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Station seating facilities
Note Showers and toilets are located in the airport terminal close by.
Baby Changing facilities are located in the airport terminal.
First Class lounge No Seating area Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Available throughout the station.
Waiting Rooms Available Note Located on the platforms
Women-only waiting room No -
Trolleys
Note Coin-operated trolley
Cannot be taken on the platform
-
Refreshments
Note Food outlet (Seating available)
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ATM machine
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Notes Located outside the station
Located on concourse
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Notes Located in airport terminal
Located on the concourse
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Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Note Web kiosk No -
Post box
Note Located in the Airport Terminal -
Tourist information office
Tourist information office Yes Note Located in the Airport Terminal
-
Shops
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Note Wide range of shops
Gatwick Airport
- Connection time
- 10 minutes (minimum)
- Car park
Yes
Station Car Park - 1900 spaces
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Airport car parks located about 300 yards from station concourse, operated by NCP and BAA, short and long term parking is available.
BAA (Operator)
087000 001 000 (primary)
- Taxi rank
-
Yes
Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
- Rail replacement
-
The lower level of the bus station
- Bus services
-
Yes
Available from airport.
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Sunday 24 hours
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
There are 8 machines located by the main ticket office. Pre-purchased tickets can also be collected from the machines and ticket office.
- Penalty fares
-
Penalty Fares apply to journeys from Gatwick Airport station when travelling with:
- First Capital Connect
- Gatwick Express
- Southern Railway
Penalty Fares do not apply if travelling with:- First Great Western
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Sunday 24 hours
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
Yes
taxi rank outside main station entrance
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
- Step free access coverage
- Partial station
- Impaired mobility set down
-
Yes
Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.
- Disabled parking
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Yes
- Accessible car park equipment
-
No
- Wheelchairs
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Yes
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Sunday 24 hoursInformation desk located on station concourse adjacent to airport exit, manned 07:00-19:0, plus all Platforms and Ticket Office manned 24 hrs
- Left luggage
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hoursSituated in the South Terminal arrivals hall.
Operated by Excess Baggage Company 0208 759 3344
- Lost property
-
Yes
Monday-Friday 08:00-17:00Operated by Excess Baggage Company 0207 963 0957 at London Victoria station.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Sunday 24 hours
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [GTW] route
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