Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Great Yarmouth station, Acle New Road, Great Yarmouth, Norfolk, NR30 1SD
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There are no lifts at this station.
Yes
Yes
Yes
Yes
Yes
No
Information is available from the ticket office during scheduled opening hours. Help points at this station are available for customers to use 24/7.
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By speaking with a member of station staff
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Yes
Help points can be found at the following location(s):
Platform 2 - Between the main entrance and the waiting shelter, fixed to the platform-facing wall of the station building
Platform 3 - Next to the mural at the end of the platform, fixed to the brick wall
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
No
Yes
Yes
Yes
Yes
Yes
The waiting room is located on the station concourse.
Yes
Yes
Yes
Details of nearest taxis are shown on station information poster.
No
2 spaces
Yes
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By speaking with a member of station staff
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Yes
Help points can be found at the following location(s):
Platform 2 - Between the main entrance and the waiting shelter, fixed to the platform-facing wall of the station building
Platform 3 - Next to the mural at the end of the platform, fixed to the brick wall
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The male and the female toilets are located on the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:30 - 17:10Saturday 06:30 - 17:10Sunday 08:15 - 16:00
Yes
Yes
The waiting room is located on the station concourse.
Yes
National Car Parks Ltd
35 spaces
2 spaces
Yes
No
No
Parking charges apply
Yes
Colombia Rose café / snack bar
Free water refill point located on the station concourse
Yes
Yes
Outside the station
71 spaces
Stands & Racks
There are 18 cycle stands next to the taxi rank at the front of the station, and a further 4 cycle stands are next to the side entrance. In addition, 27 cycle parking spaces can be located at the end of the now-disused platform, closest to the station building, which is accessed from Platform 2.
Yes
No
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt.
Great Yarmouth is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Great Yarmouth.pdf) to see the PlusBus map
Station for the Port of Yarmouth
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