Hereford (HFD)
Managed by Arriva Trains Wales
Station facilities
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Station seating facilities
First Class lounge No Seating area Monday-Sunday 24 hours Sheltered platform seats
Opening hours Monday-Saturday 05:15-22:00 Sunday 09:00-22:00 Note Women-only waiting room No -
Trolleys
-
Refreshments
Note Café
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Mon - Sat 0800 - 2200
Sun 0900 - 1800
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Hereford
- Connection time
- 7 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Cycle storage location
-
at the end of Platform 3 beyond the footbridge stairs
- Car park
-
Yes
Main Car Park - 175 spaces
Monday-Sunday 24 hours
National Car Parks Ltd (Operator)
0845 050 7080 (primary)
customer.service@ncp.co.uk
Charges: £5.40 daily, £21.60 weekly, £82.94 monthly, £248.83 three-monthly, £864.00 annually
Station Forecourt - 123 spaces
Monday-Sunday 24 hours
Disabled Parking & Short Stay ( 20 minutes ) only
National Car Parks Ltd (Operator)
0845 050 7080 (primary)
customer.service@ncp.co.uk
Charges: £5.00 daily, £20.00 weekly, £76.80 monthly, £230.40 three-monthly, £800.00 annually
- Taxi rank
-
Yes
the taxi rank is outside the station
Monday-Sunday 24 hours - Rail replacement
-
Wait outside the station entrance adjacent to the taxi rank
- Bus services
-
Yes
‘First' operates a network of frequent local bus routes around Hereford city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus
Buy a Hereford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info
'Stagecoach' route 39 to Brecon via Hay-on-Wye serves bus stops on the rail station Approach Road. For times: www.stagecoachbus.com/southwales
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:20-18:30
Saturday 06:45-18:30
Sunday 09:15-18:40
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Booking hall
- Penalty fares
-
Penalty Fares apply to journeys from Hereford station when travelling with:
- London Midland
Accessibility and mobility access
- Customer help points
-
Yes
Ticket office only
- Staff help
-
Monday-Sunday 06:00-22:00
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Monday-Friday 05:20-18:30
Saturday 06:45-18:30
Sunday 09:15-18:40
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
-
Yes
taxi rank opposite station
- Accessible public telephones
-
Yes
on platform 3
- Accessible toilets
-
Yes
- Step free access coverage
- Partial station
Platform 1 & 2 only accessible by stepped footbridge or by barrow crossing with staffed assistance during working hours. Wheelchair accessible toilet next to gents.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 5 spaces
- Accessible car park equipment
-
Yes
- Wheelchairs
-
Yes
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
-
No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Sunday 06:00-22:00 - CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
-
View larger version
- Stations made easy
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