High Wycombe (HWY)
Managed by Chiltern Railways
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee shop open 0600 to 1300 on Mondays to Fridays. -
ATM machine
-
Toilets
Toilets Accessible toilets on platforms 2 -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops News agent
High Wycombe
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Near station entrance, car park entrance and on Platform 2.
- Storage spaces
- 84
- Storage CCTV
- Yes
- Car Park
- Main Car Park
- Operator
- Chiltern Railways
- Phone number
- 03456 005 165
- Address
-
Amersham Hill
High Wycombe
HP13 6NN - Web address
- http://www.chilternrailways.co.uk/parking
- Note
- Chiltern Railways Car Park prices can also be found here
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 620 with 8 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £8.50
- Off peak rate
- £5.50
- Saturday rate
- £5.50
- Sunday rate
- £5.50
- Weekly rate
- £32.20
- Monthly rate
- £123.10
- Annual rate
- £1288.00
-
The off peak start time is 16:00 at this station.
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
At station entrance.
- Accessible taxis
-
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- Impaired mobility set down / pick up points available
- Yes
-
At station entrance.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 20:40
Saturday 06:40 - 19:40
Sunday 07:10 - 20:40
- Location
-
At Amersham Hill entrance. Side entrance direct to Platform 3 has ticket machines only and is closed after 1400 on Saturday, all day Sunday and before 0515 on Monday.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
-
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
- Penalty fares
- Penalty fares apply for Chiltern Railways
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:45 - 20:40
Saturday 06:40 - 19:40
Sunday 07:10 - 20:40
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Friday 12:00 - 20:00
- 03456 005 165
- Customer Services
-
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
At station entrance.
Facilities
- ATM Machine
- No
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop open 0600 to 1300 on Mondays to Fridays.
- Shops
- Yes
- Type of shops available
- News agent
- Toilets
- Yes
- Toilets Location
- Accessible toilets on platforms 2
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Friday 06:00 - 13:00
Saturday - Sunday Closed
Accessibility and mobility access
- Helpline Contact
- 03456 005 165 (Option 3 > Option 3)
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
- Staff help available
- Yes
- Staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness.
- Staff help available opening times
-
Monday - Friday 05:45 - 20:40
Saturday 06:40 - 19:40
Sunday 07:10 - 20:40
(Closed on Christmas Day)
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
We're sorry that the lifts between Platform 2 & 3 are currently out of order while we fix a fault. This means that there is currently no step free access between Platform 3 (the main 'through' London bound platform) and the rest of the station.
If it helps with your journey, we can arrange a taxi for you from one side of the station to the other, or between High Wycombe and Beaconsfield or Princes Risborough (as appropriate) where step free access is available.
Please speak to a member of staff or use the station help-point to arrange this. If you are able to give 24 hours notice via our assistance line on 03456 005 165 (Option 3 > Option 3), then this will ensure that the taxi is available without delay.
- Wheelchairs available
- Yes
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