Ilford (IFD)
Managed by National Express East Anglia
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (One) Note On platform 2
Women-Only Waiting Room No -
Trolleys
-
Refreshments
Note Cold drinks vending machine
Food vending machine
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
Note Ladies and Gents on platform 2.
Gents only on platform 4.
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes Note News agent
Passport Photo Booth
Ilford
Transport links
- Connection time
- 2 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- Platform 1
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park operator phone
- 0845 050 7080 (for car park queries only) (primary)
- Car park operator address
- customer.service@ncp.co.uk
- Car park spaces
- 15
- Charges
- £24.10 weekly
- Notes
-
Reduced daily parking after 1600 (Monday to Friday) £2.00
- Car park
- Premium Bay
- Car park opening
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park spaces
- 0
- Charges
- £1018.08 annually
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:10-20:00
- Saturday 06:10-20:00
- Sunday 06:10-20:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Located in the ticket hall on platform 1
- Oyster PrePay
- Yes
- Penalty fares
Penalty Fares apply to journeys from Ilford station when travelling with:
- National Express East Anglia
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
- No
- Accessible ticket office counter
- Yes
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
- No
- National key toilets
- Yes
RADAR key accessible toilet available
- Step free access coverage
- Partial station
Chairlifts in operation for customers with non powered wheelchairs. The chairlift cannot accommodate electric or other heavy/extra large wheelchairs.
- Impaired mobility set down
- No
- Disabled parking
- No
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Monday-Friday 08:00-20:00
- Saturday 09:00-18:00
- Sunday 09:00-18:00
- Left luggage
- No
- Lost property
- Yes
- Monday-Friday 08:00-22:00
- Saturday 09:00-18:00
- Sunday 09:00-18:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
Refers to platform staffing
