Ilford (IFD)
Managed by Abellio Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note A food/coffee kiosk on platform 3, plus vending machines on platforms 3 and 4/5. -
ATM machine
ATM machine -
Toilets
Toilets Ladies and Gents on platform 3, plus Gents on platform 4/5. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside front of station
-
Tourist information office
-
Shops
Ilford
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 15 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £5.10
- Off peak rate
- £4.10
- Hourly rate
- £2.10
- Weekly rate
- £32.00
- Monthly rate
- £113.20
- Annual rate
- £ 1063.40
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
- Wheel Racks
- Sheltered cycle storage
- Yes
- Cycle storage location
-
On platform 4/5
- Cycle storage spaces
- 140
- CCTV Coverage
- Yes
- Onward travel information
-
Transport for London buses operate from outside the station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 06:10 - 20:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help points are located in the ticket hall, on platform 1, platform 3, and by the York Road entrance gate.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- 0345 600 7245 (option 7)
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop on station road, adjacent to Bodgers Department Store
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
-
Outside front of station
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- A food/coffee kiosk on platform 3, plus vending machines on platforms 3 and 4/5.
- Toilets
- Yes
- Toilets Location
- Ladies and Gents on platform 3, plus Gents on platform 4/5.
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
RADAR key accessible toilet available on footbridge corridor, near steps leading to platform 1
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
- Step free access coverage
- No
- Step free access note
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
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