Ilford (IFD)
Managed by TfL Rail
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
ATM machine -
Toilets
Toilets Ladies and Gents on platform 3, plus Gents on platform 4/5. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside front of station
-
Tourist information office
-
Shops
Ilford
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
-
On platform 4/5
- Storage spaces
- 140
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Transport for London buses operate from outside the station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 06:10 - 20:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help points are located in the ticket hall, on platform 1, platform 3, and by the York Road entrance gate.
- Lost Property
- Yes
-
Monday - Friday 08:30 - 16:00
- 0845 330 9882
- Customer Services
- 0343 222 1234
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop on station road, adjacent to Bodgers Department Store
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
-
Outside front of station
- Public Wi-Fi
- Yes
- Toilets
- Yes
- Toilets Location
- Ladies and Gents on platform 3, plus Gents on platform 4/5.
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
RADAR key accessible toilet available on footbridge corridor, near steps leading to platform 1
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Helpline opening hours
-
Monday - Friday 08:30 - 16:00
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Step free access coverage
- No
- Step free access note
- Wheelchairs available
- Yes
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