Ilford (IFD)

Managed by Abellio Greater Anglia 

 
Cranbrook Road
Ilford
IG1 4DU
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

    Note Cold drinks vending machine Food vending machine

  • ATM machine

    ATM machine

  • Toilets

    Toilets On platforms 2/3

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops News agent Passport Photo Booth
 
 

Ilford

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Route planning around the station including maps and platforms

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Station Message: Alert!

Please note that the disabled toilet at the station will be closed until the end of March whilst works take place to repair a fault with the drains.  We apologise for any inconvenience caused.

Station Message: Alert!

Please note that the chair lifts on the stairs to platforms 2/3 are out of order until further notice. We apologise for any inconvenience.

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
15  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Hourly rate
£1.80
Weekly rate
£31.30
Monthly rate
£110.70
Annual rate
£ 1,037.50
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
8 cycle spaces on platform 1
Cycle storage spaces
8

8 sheffield stand spaces

CCTV Coverage
Yes
Onward travel information

Transport for London buses operate from outside the station

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 06:10 - 20:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Customer help points
Yes

Help points are located on platform 1,  platform 2/3 and platform 4/5 .

Lost Property
Yes
Monday - Friday 09:00 - 17:00
0845 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at Bus Stop F on Ilford Hill

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Ilford station

Refreshment facilities
Yes
Cold drinks vending machine Food vending machine
Shops
Yes
Type of shops available
News agent Passport Photo Booth
Toilets
Yes
Toilets Location
On platforms 2/3
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

RADAR key accessible toilet available on footbridge corridor, near steps leading to platform 1

Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Chairlifts in operation for customers with non powered wheelchairs. The chairlift cannot accommodate electric or other heavy/extra large wheelchairs.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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