Ilford (IFD)

Managed by Greater Anglia

 
Cranbrook Road
Ilford
IG1 4DU
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available (One)
    Note

    On platform 2

    Women-only waiting room No

  • Trolleys

  • Refreshments

    Note

    Cold drinks vending machine

    Food vending machine

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

    Note

    Ladies and Gents on platform 2.

    Gents only on platform 4.

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Ilford station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
    Note

    News agent

    Passport Photo Booth
 
 

Ilford

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Route planning around the station including maps and platforms

Show [IFD] route

 

Station Message: Alert!

Please note that the disabled stair lifts are out of order on platforms 2 and 3 until further notice. We apologise for any inconvenience whilst these are being repaired.

Transport links

Connection time
2 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
8 cycle spaces on platform 1
Car park
Yes

Station Car Park - 15 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Reduced daily parking after 1600 (Monday to Friday) £2.30

Saturday all day £2.30



National Car Parks Ltd (Operator)

0845 050 7080 (for car park queries only) (primary)
customer.service@ncp.co.uk

Charges: £1.80 per hour, £26.50 weekly, £101.70 monthly, £1037.50 annually


National Car Parks Ltd (Operator)

Taxi rank
No
Rail replacement

Replacement transport stop at Bus Stop F on Ilford Hill

Bus services
Yes

Transport for London buses operate from outside the station

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:10-20:00
Saturday 06:10-20:00
Sunday 06:10-20:00
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Located in the ticket hall on platform 1

Get Oyster card here
Yes
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 4
Penalty fares

Penalty Fares apply to journeys from Ilford station when travelling with:

  • Greater Anglia

Accessibility and mobility access

Customer help points
Yes

Help points are located on platform 1,  platform 2/3 and platform 4/5 .


Staff help
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
Yes

RADAR key accessible toilet available

Step free access coverage
Partial station

Chairlifts in operation for customers with non powered wheelchairs. The chairlift cannot accommodate electric or other heavy/extra large wheelchairs.

Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
Yes

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 6).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Refers to platform staffing

Station map

Station plan

Large station plan for Ilford

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