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Last updated:Today at 11:42
Train companies affected:National Rail

Kirkby (Merseyside) (KIR)

Kirkby (Merseyside) station, Kirkby, Merseyside, L32 2AE

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:33 - 00:28

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Location

Station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard notes

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday & Public Holidays: 05:21 - 00:33
  • Information Services Opening Times Sunday & Public Holidays: 07:55 - 00:33

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:21 - 00:33
  • Staff Help Available Sunday & Public Holidays: 07:55 - 00:33

Customer Help Points

Yes

In Booking Hall

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform” The Ticket office is step free and ramps can be used to access platforms.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Waiting areas at the station

Seating area

Yes

Seating areas to the front of the station near the booking office and also on the platforms.

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Headbolt Lane (Merseyside) station map Car Park

18 spaces

Kirkby (Merseyside) Car Park 2

4 spaces

Headbolt Lane (Merseyside) station map Car Park 

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Kirkby (Merseyside) Car Park 2 

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Kirkby (Merseyside) Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:21 - 00:33
  • Staff help available Sunday & Public Holidays: 07:55 - 00:33
Customer Help Points and Meeting Point

Yes

In Booking Hall

Helpline
  • Helpline Monday to Sunday & Public Holidays: 05:00 - 00:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

Yes

Waiting areas at the station

Seating Area

Yes

Seating areas to the front of the station near the booking office and also on the platforms.

Station Car Park

Car Parking Availability
  • Car Parking Availability Monday to Saturday: 05:21 - 00:33
Spaces

125 spaces

Accessible spaces

18 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking is free

Notes

Vehicles are not permitted to be left overnight

Spaces

93 spaces

Accessible spaces

4 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

No

Bicycle Storage

Spaces

80 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Type of Storage

Stands & Racks

Location

Located at the side of the station booking office there is a secure bike shelter.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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