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Long Buckby (LBK)

Long Buckby station, Station Road, Long Buckby, Northamptonshire, NN6 7QA

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 11:00
  • Opening Hours Saturday to Sunday: No

Peak demand is 0700-1000 Mon-Fri

Location

A Ticket Vending Machine is located to right of the Booking Office. This machine accepts payment by Card Only. We do not accept Visa Electron or Solo. Cash payments should be made at the booking office.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

Height adjusted ticket office counter

No

Booking clerk would go out side and serve the customer

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:15 - 11:00

Staff Help Available

  • Staff Help Available Monday to Friday: 06:15 - 11:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points

No

Customer Services Notes

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

No

CCTV at the Station

No

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket barriers and gates

No

Accessible ticket machines

No

Height adjusted ticket office counter

No

Booking clerk would go out side and serve the customer

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

N/A

Waiting rooms

No

Seating area

Yes

Accessible public telephones

Yes

Public telephones are accessible - outside booking office

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are not available

Impaired mobility set down/pick-up point

No

Pick-up in car park.

Accessible spaces

3 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Access to Car park payment facilities is not required as parking is free in disabled spaces.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:15 - 11:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

N/A

Accessible Toilets

No

N/A

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

90 spaces

Accessible spaces

3 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Access to Car park payment facilities is not required as parking is free in disabled spaces.

Impaired mobility set down/pick up points available

No

Pick-up in car park.

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £6.00
  • Rate per week £30.00
  • Rate per month £120.00
  • Rate per year £690.00

Notes

Permits are only available from the ticket office, valid for three months or 1 year. Permits are sold on a first come, first served basis.

There is a second, privately owned, car park adjacent to the station, which passengers without permits for the station car park should use. Daily tickets are available, please see signage for costs and payment options.

Refreshment Facilities

No

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are accessible - outside booking office

Bicycle Storage

Type of Storage

Stands

Location

Adjacent to the ticket office

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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