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Last updated:Today at 01:28
Train companies affected:National Rail

Northampton (NMP)

Northampton station, Black Lion Hill, Northampton, Northamptonshire, NN1 1SP

Live trains

Radio buttons live-trains-finder-type

Lift status

Updated: 29 March 2024, 14:30

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 19:00
  • Opening Hours Saturday: 06:00 - 19:00
  • Opening Hours Sunday: 07:00 - 20:00

Peak demand is 0700-1000 1630-1830 Mon-Fri

Location

Ticket Vending Machines are located in the Booking Hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Booking clerk would go out side and serve the customer

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: 00:00 - 00:00

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points

Yes

Customer Services Notes

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Northampton station is accredited by the Secure Station Scheme**

Luggage Storage

No

Lost Property

No

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Booking clerk would go out side and serve the customer

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Closed until further notice

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available

Impaired mobility set down/pick-up point

Yes

4 x 20 minute parking bays outside front of station

Accessible spaces

12 spaces

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.

Accessible Toilets

Yes

Baby Changing

Yes

Female toilets,Male toilets

Waiting Rooms

Yes

Closed until further notice

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

866 spaces

Accessible spaces

12 spaces

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

4 x 20 minute parking bays outside front of station

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £8.20
  • Rate per day £11.70
  • Rate on Saturday £8.20
  • Rate on Sunday £8.20
  • Rate per week £45.60
  • Rate per month £154.70
  • Rate per 3 months £355.90
  • Rate per year £1118.50

Notes

You’ll be able to pay for parking in the following ways:

ATM

Yes

Refreshment Facilities

Yes

Starbucks

Shops

Yes

WHSmith and Enterprise car rental

Bicycle Storage

Spaces

85 spaces

Type of Storage

Stands

Location

Long stay car park and blue badge parking bays area.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Cycle CoNNect Hub available outside the station on Black Lion Hill

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