Last updated:Today at 14:49
Train companies affected:National Rail
Last updated:Today at 11:42
Train companies affected:National Rail
Rye station, Station Approach, Rye, East Sussex, TN31 7AB
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There are no lifts at this station.
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Yes
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
Yes
The Assistance Meeting Point is at the station front.
Assistance can be provided via the help points, located on the platforms, at all times of the day.
No
Yes
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Yes
Some step-free access to all platforms - please check details.
This is a Category B2 station Step-free access to both platforms via separate entrances. Long access route between platforms via the car park, street and level crossing (over 400m length).
The Assistance Meeting Point is at the station front.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
No
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 138 1016
Texting us on 07970 511077
No
Yes
There is a heated waiting room in the ticket office when this station is staffed. Unheated shelters are also available on both platforms.
Yes
No
No
Yes
Located at the front of the station
6 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Yes
The Assistance Meeting Point is at the station front.
The assisted travel helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
No
No
No
Yes
There is a heated waiting room in the ticket office when this station is staffed. Unheated shelters are also available on both platforms.
Yes
APCOA Parking UK
98 spaces
6 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Yes
Located at the front of the station
No
Yes
Yes
No
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
38 spaces
Stands
Located outside the front of the main station entrance and in the car park.
Cycles are left at owners risk. Abandoned cycles may be removed.
Yes
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Taxi rank is located outside the front of the station.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
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