St Austell (SAU)

Managed by First Great Western

 
Station Approach
High Cross Street
St Austell
PL25 4LA
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Notes

    Located outside the station
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around St Austell station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

St Austell

Stations made easy

Route planning around the station including maps and platforms

Show [SAU] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
To be confirmed by station operator
Car park
Yes

Station Car Park - 80 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Taxi rank
Yes
Rail replacement

Downside Bus interchange and Upside Station car park

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:50-19:00
Saturday 06:50-19:00
Sunday 09:45-16:45
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Self service ticket machine located at the entrance to platform 2.

Penalty fares

Penalty Fares apply to journeys from St Austell station when travelling with:

  • First Great Western


Penalty Fares do not apply if travelling with:

  • CrossCountry

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 05:50-19:00
Saturday 06:50-19:00
Sunday 09:45-16:45
Accessible ticket machines
Yes

Self service Ticket Machine is located at the entrance to platform 2.

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes
Accessible public telephones
No
Accessible toilets
Yes
Step free access coverage
Whole station
Impaired mobility set down
Yes
Disabled parking
Yes
Accessible car park equipment
Yes
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)
Left luggage
No
Lost property
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day)
British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:50-19:00
Saturday 06:50-22:45
Sunday 09:45-22:45

Station map

Station plan

Large station plan for St Austell

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Stations made easy
Show [SAU] route

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