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Last updated:Today at 22:24
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 11:42
Train companies affected:National Rail

Shotton (SHT)

Shotton Station, Alexandra Street, Shotton, Flintshire, CH5 1DJ

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:30 - 12:30
  • Opening Hours Saturday: 08:45 - 13:45
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

To get a TFW Smartcard, visit our website: www.tfw.wales

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Sunday: No
  • Information Services Opening Times Monday to Friday: 07:30 - 12:30
  • Information Services Opening Times Saturday: 08:45 - 12:45

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Category B3.

Shotton station is split into two levels. Shotton and Shotton High Level.

At Shotton (Platforms 1 and 2):

No wheelchair access to Platform 1 (to Chester).

Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

Customers are advised to travel to Flint and change trains.

The nearest fully accessible station to Shotton is Flint.

Shotton High Level (Platforms 3 and 4):

No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.

The nearest fully accessible station to Shotton High Level is Hawarden Bridge.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Operator

Flintshire County Council

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

29 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £1.50

Notes

Further information on this car park is available on Flintshire County Council's website section on parking
Car parks (flintshire.gov.uk)


Refreshment Facilities

No

Bicycle Storage

Spaces

20 spaces

10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)

Type of Storage

Stands & Lockers

Location

10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.

2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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