Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Sittingbourne station, St. Michaels Road, Sittingbourne, Kent, ME10 3ED
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Updated: 29 March 2024, 12:27
This station is not continuously staffed please see staffing times for details of when staff are available.
On way in to access trains
Yes
Yes
In booking hall
Yes
Counters can be raised or lowered to suit all customers
Yes
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
0345 322 7021
No
No
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London from main entrance. Step free access to platform 2 and 3 for services away from London and to Sheerness available via the lift. Stepped access to all platforms via the station footbridge. Short steep ramp to platform one when booking hall closed.
Yes
Yes
In booking hall
Yes
Counters can be raised or lowered to suit all customers
Yes
Yes
Yes
Platform 1- Available during staffing hours
Yes
Only available when staff present
Heated waiting rooms on Platforms 1 and 2/3 Only available when staff present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Yes
Accessible taxis are available to book
Yes
5 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
Yes
Platform 1 - Available during staffing hours
Yes
Platform 1- Available during staffing hours
Yes
Platform 1- Available during staffing hours
Yes
Only available when staff present
Heated waiting rooms on Platforms 1 and 2/3 Only available when staff present
Yes
APCOA Parking
253 spaces
5 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
Yes
Parking charges apply
From 1st June - new off peak evening rate (after 18:00) - £1.50
Yes
Located outside main entrance
Yes
Coffee shop and Selecta vending machines
Yes
newspapers
No
Yes
Public telephones are not wheelchair accessible
Yes
Outside the station
98 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
front of station by main car park
Yes
No
There are no cycle hire facilities at this station
Station car park (what 3 words: inches.figure.flat).
Information to plan your onward journey is available in a printable format here
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