Aberdeen (ABD)

Accessibility information

Staff available for assistance^ Top

Monday-Friday	06:15-19:30
Saturday	06:15-19:30
Sunday	08:45-18:00

Train Company contact information^ Top

Disabled Persons Protection Policy can be downloaded from our website or by contacting our Customer Relations Team at the address provided in the document. You can also telephone or write to us.
Primary Telephone Number	0800 912 2 901
Primary Minicom Number	18001 0800 912 2 901
Address	ScotRail Customer Relations PO BOX 7030 Fort William
Postcode	PH33 6WX
Monday-Sunday	07:00-22:00

Telesales contact information^ Top

Monday-Sunday	07:00-22:00
Primary Telephone Number	08457 55 00 33
Tickets are available to be collected from a large proportion of our stations as Ticket on Departure. We require at least 5 working days for the postage of tickets. Overseas visitors to Scotland can book their tickets online or via our call centre on +441 752 675670, in advance of travel on ScotRail trains.  The new facility accepts overseas payment cards, with tickets collected at train stations on arrival in Scotland. Customers wishing to make any payment by cheque should make them payable to First ScotRail. We also offer a next day delivery service for customers.  This is a premium service with a £5 charge applied for it's use.

Drop off point^ Top

No

Accessible car parking^ Top

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Disabled Spaces	12
Spaces available	12

Car parking charges^ Top

Daily	£6.00

Ticket office opening hours^ Top

Monday-Friday	06:15-21:30
Saturday	06:15-19:00
Sunday	09:00-21:30

Ticket office accessibility^ Top

Induction loops available?	Yes
Level access	No
Low counters	No

Accessible toilets^ Top

Accessible Toilets Available	Yes
Locked	Locked
Key Type	RADAR Key

Baby change facility^ Top

Yes

Additional Information^ Top

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