Accessibility information

Staff available for assistance^ Top

Concurrent Assisted Wheelchair Passengers	1
Monday-Friday	06:30-13:50
Saturday	07:30-14:50
Sunday	09:10-16:35

Train Company contact information^ Top

We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.
Primary Telephone Number	0808 156 1606
Fax Number Number	0113 247 9059
Email Address	assistance@northernrail.org
URL	http://www.northernrail.org
Address	FREEPOST RLSL-ABEC-BGUU Northern Customer Relations First Floor, The Travel Centre City Railway Station, Leeds
Postcode	LS1 4DY
Monday-Saturday	08:00-20:00
Sunday	09:00-17:00

Telesales contact information^ Top

Primary Telephone Number	08457 00 0125
Northern Rail do NOT have a telesales service. Please telephone 0845 700 0125

Drop off point^ Top

No

Accessible car parking^ Top

Spaces available	No

Ticket office opening hours^ Top

Monday-Friday	06:30-13:00
Saturday	07:30-14:00
Sunday	09:00-16:45

Ticket office accessibility^ Top

Induction loops available?	Yes
Level access	No
Low counters	No

Accessible toilets^ Top

Accessible Toilets Available	No

Baby change facility^ Top

No

Additional Information^ Top

View more information about Heaton Chapel (HTC) station

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