Accessibility information

Staff available for assistance^ Top

Concurrent Assisted Wheelchair Passengers	0
Monday-Friday	24 hours
Saturday	24 hours
Sunday	24 hours

Train Company contact information^ Top

Our Disabled Persons Protection Policy can be viewed on our website www.nationalexpress.com and can be supplied from our staffed stations and by request to our Customer Contact Centre
Primary Telephone Number	0800 028 28 78
Primary Minicom Number	0845 606 7245
Fax Number Number	01603 675243
Email Address	nxea.assistedtravel@nationalexpress.com
URL	http://www.nationalexpresseastanglia.com/services/journey_assistance
Address	National Express East Anglia Customer Relations Norwich Station Station Approach Norwich
Postcode	NR1 1EF

Telesales contact information^ Top

Monday-Friday	08:00-20:00
Weekend	10:00-18:00
Primary Telephone Number	0845 600 7245
Primary Minicom Number	0845 606 7245
Fax Number Number	01603 214567
Email Address	nxea.customerrelations@nationalexpress.com
URL	http://www.nationalexpress.com
Address	National Express East Anglia Customer Relations Norwich Station Station Approach Norwich
Postcode	NR1 1EF
Tickets delivered in 5 working days Next day delivery £5 Tickets can be collected from ticket machines and ticket offices where facilities exist. Please see website for full details. Customers need their credit/debit card to collect tickets from machines

Drop off point^ Top

No

Accessible car parking^ Top

Spaces available	No

Ticket office opening hours^ Top

Monday-Friday	06:00-23:59
Saturday	06:00-23:59
Sunday	06:00-23:59

Ticket office accessibility^ Top

Induction loops available?	Yes
Level access	No
Low counters	No

Accessible toilets^ Top

Accessible Toilets Available	Yes
Locked	Unlocked
Key Type	N/A

Baby change facility^ Top

Yes; Located in the disabled toilets on the concourse; Located in the ladies toilets on the concourse

Additional Information^ Top

View more information about Stansted Airport (SSD) station

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