Stansted Airport (SSD)

Managed by Abellio Greater Anglia 

 
Stansted Airport Train Station
Bassingbourn Road
Stansted
CM24 1QW
 

Station facilities

  • Station seating facilities

    Station seating facilities The waiting room is on platform 1. There are also seats throughout the station.
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shop Vending machines
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops Newsagent/Sweets Passport Photo Booth
 
 

Stansted Airport

Stations made easy

Route planning around the station including maps and platforms

Show [SSD] route

 

Getting to and from the station

 
Car Park
Operator
British Airports Authority
Web address
http://www.stanstedairport.com/transport-and-directions/stansted-airport-parking
Number of spaces
5000  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
No
Onward travel information

Local buses and National Coach routes stop in bus station located at airport

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No
Airport

Station is within the Stansted Airport Terminal

Car hire

In Airport terminal

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday 06:00 - 23:59
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
Yes
Lost Property
Yes
Monday - Friday 09:00 - 17:00
0845 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop in main Coach Station, bays 33-39

Facilities

 
ATM Machine
Yes
Located on concourse
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Stansted Airport station

Refreshment facilities
Yes
Coffee shop Vending machines
Shops
Yes
Type of shops available
Newsagent/Sweets Passport Photo Booth
Toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location

Accessible toilet (non-RADAR) available on concourse

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location
The waiting room is on platform 1. There are also seats throughout the station.
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts available

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
Show [SSD] route

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