Thornton Heath (TTH)

Managed by Southern 

 
Brigstock Road
Thornton Heath
Surrey
CR7 8RX
 

Station facilities

  • Station seating facilities

    Station seating facilities Located on Platform 2 & 3
  • Trolleys

  • Refreshments

    Note
  • ATM machine

    ATM machine Located outside the station
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Thornton Heath

Stations made easy

Route planning around the station including maps and platforms

Show [TTH] route

 

Station Message: Alert!

Due to the industrial action by drivers in the ASLEF and RMT unions, regrettably we expect Southern services to be severely disrupted every day from Tuesday 6 December 2016 until further notice. More details can be found in Latest Travel News

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
By side entrance
Storage spaces
6
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Information on taxis from this station is available at www.traintaxi.co.uk

Accessible taxis

Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday 06:15 - 20:00
Sunday 08:15 - 17:45
Saturday 06:40 - 21:00
Location

Located in the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Quickfare Machines Are Located In And Outside Of Concourse . 

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards validators
Yes

 Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

London fare zone
Zone 4

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:25 - 01:10
Sunday 05:30 - 01:10
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Help / information point available on all platforms aside from Platform 4.

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Outside station on Brigstock Road.

Facilities

 
ATM Machine
Yes
Located outside the station
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Find WiFi Hotspots around Thornton Heath station
Refreshment facilities
Yes
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
Located on Platform 2 & 3
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:20 - 01:10
Sunday 05:30 - 01:10
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free access via lifts to all platforms.

 
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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