West Croydon (WCY)
Managed by London Overground
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Platform roofs on 1/3 and 4 with plenty of metal seats. Waiting room on platforms 1/3. Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around West Croydon station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
West Croydon
Transport links
- Connection time
- 4 minutes (minimum)
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:25-20:15
- Saturday 06:25-20:15
- Sunday 08:10-17:45
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Located in the booking hall
- Oyster PrePay
- Yes
- Travelcard zone
- Zone 5
- Penalty fares
Penalty Fares apply to journeys from West Croydon station when travelling with:
- Southern Railway
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 06:25-20:15
- Saturday 06:25-20:15
- Sunday 08:10-17:45
- Accessible ticket machines
- Yes
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
- Yes
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- All platforms
Step-free access via car park and side gate to platforms 1 and 3 (to London). Step-free access via separate side gate to platform 4 (to Sutton). Both side gates are kept locked but have help buttons to request use and are remotely operated. Both are available from first to last train.
- Impaired mobility set down
- No
- Disabled parking
- No
- Accessible car park equipment
- No
No car park
- Wheelchairs
- No
General services information
- Customer service
- No
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 06:25-20:15
- Saturday 06:25-20:15
- Sunday 08:10-17:45
